Related Products
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About
12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce.
Prepared for global returns
In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business.
No one-size-fits-all
You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more.
Multi-language customer interface
Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages.
It works with any system
Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.
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About
Our agile reverse logistics execution and analytics platform boosts customer experience, productivity, and efficiency to streamline operations and cut costs. An agile, data-driven platform leveraging machine learning to automate real-time decisions for optimal outcomes and maximum recovery. Driven by predictive analytics and real-time supply and demand signals, our ecommerce platform enables dynamic and unbiased channel selection (B2B or B2C) to achieve the highest recovery. By thoroughly analyzing products, labor and vendor return rules, market research, and sales demand, our reverse execution and analytics platform moves products to the secondary channel that makes the most sense. Recognizing all reverse logistics problems are not created equally. Our reverse execution and analytics platform provides flexibility and nimbleness to meet your specific challenges and reach common objectives.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retail brands and logistics service providers
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Audience
Organizations looking for an all-in-one reverse logistics platform that enables dynamic data-driven decision-making
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€ 495 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information12Return
Founded: 2010
Netherlands
12return.com
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Company InformationG2 Reverse Logistics
Founded: 2020
United States
g2rl.com
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Categories |
Categories |
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Returns Management Features
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipping Features
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Warehouse Management Features
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
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Integrations
Intercom
LiveChat
Magento
Shopify
Slack
UPS Ready
Zendesk
Zuora
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Integrations
Intercom
LiveChat
Magento
Shopify
Slack
UPS Ready
Zendesk
Zuora
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