Best After-Sales Service Software for Freelancers of 2025

Compare the Top After-Sales Service Software for Freelancers as of July 2025

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What is After-Sales Service Software for Freelancers?

After-sales service software is software designed to streamline and enhance post-purchase customer support. It enables businesses to manage warranties, repairs, returns, and maintenance requests efficiently, ensuring customer satisfaction and loyalty. This software often includes features like ticket tracking, service scheduling, customer feedback collection, and analytics for performance improvement. By automating and organizing service workflows, it reduces response times, minimizes errors, and provides a centralized platform for communication. Ultimately, after-sales service software strengthens relationships between businesses and their customers, turning one-time buyers into repeat clients. Compare and read user reviews of the best After-Sales Service software for Freelancers currently available using the table below. This list is updated regularly.

1

BlueFolder

BlueFolder

Introducing BlueFolder – Your Ultimate Service Management Solution Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency. Key Features: Intuitive Work Order Management Dispatch and Scheduling Customer Relationship Management (CRM) Mobile Accessibility Billing, Invoicing, and Payments Asset/Equipment and Contract Management Customizable Reporting Integration Capabilities Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips.

118 Ratings

Starting Price: $40.00/month/user

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2

Zoho Desk

Zoho

Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.

17 Ratings

Starting Price: $12.00 per user per month

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3

Ant My ERP

Ant My ERP

Manage all your Business Functions with just one software. Too much work, too many steps, too little time. By automating and mistake-proofing your entire business, you can start making better, faster decisions and stop worrying about recurring problems. This can happen only with Collaboration and Integration of entire organizations business processes. Let us automate your business, centralize your data, and give you the control you need to focus on what matters the most.

Starting Price: $25 per user per month

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4

EFFORT

EFFORT

One Platform To Manage All Your Field Operations. EFFORT is a Field Operations Platform that enforces processes to comply with location-sensitive and time-critical activities. Our platform can interact, track and enhance the field workflows. EFFORT is the most Affordable, Flexible, and highly Configurable Field operations platform you can trust for your remote workforce.

Starting Price: $599/user

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5

Aftersale

Aftersale

AfterSale is a comprehensive field service CRM application designed to streamline the management of Annual Maintenance Contracts (AMCs), technicians, and spare parts. It offers features such as real-time tracking of service requests, efficient scheduling, and dispatching of technicians, and inventory management for spare parts. The platform aims to enhance operational efficiency and customer satisfaction by providing tools that facilitate seamless coordination between field service teams and back-office operations. By centralizing service-related data, AfterSale enables businesses to monitor performance metrics, ensure timely service delivery, and maintain accurate records of customer interactions and equipment maintenance histories. Keep track of contract details, renewal dates, and service history to ensure timely support and customer satisfaction. Manage your inventory of spare parts efficiently within Aftersale CRM.

Starting Price: $58.94 per month

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6

Okout CRM

Solaripe General Trading

Okout is an extremely easy-to-use, versatile and feature-rich Business Suite that enables businesses to run efficiently. Okout is cloud-based and can be run on any device. With many diverse features including ERP, CRM, BPM, Van/Mobile Sales, POS, Self Storage, Document Management, Manufacturing, Rentals, Contracts, Dimensional Accounting and much more, Okout is suitable for different verticals including Retail, Trading, Distribution, Manufacturing, Real Estate, Hospitality, Construction, Service Industries, Maintenance and After Sales Service. Our IT & Business Consultancy Division delivers integrated professional services to clients pursuing increasing value and minimizing investment and operational risks. Our services suit small firms and institutions as well as large conglomerates.

Starting Price: $17 per user per month

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7

Extrabat Paysage

Extrabat

Extrabat Paysage is an online management tool for landscape professionals bringing together a powerful CRM (Customer Relation Management) and the functionalities of a complete ERP (Enterprise Resource Planning). Extrabat natively integrates supplier catalogs (Betafence, Cupastone, Excelgreen, Loxam, etc.), imports from your customer file as well as from your old articles database (Ciel, Ebp, Api, etc.). Accounting, customer relations, sales management, after-sales service, agendas, cash register software and many other functions and applications now united in a single software suite. The Extrabat Paysage online solution meets the needs of prospecting, the sales process and the management of your maintenance interventions, the organization and monitoring of your sites, but also the management of production costs, invoicing all the functions of optimization of the performance of your gardener-landscape gardener activity to work as efficiently in the office as in mobility situations.

Starting Price: €35 per month

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8

VonPing

Hivebox Solutions

With best business experience, HiveBox™ encourages its customers to interact and share the experience they get from the brands. With the unique customer-oriented features, we offer our customers to put their thoughts and experiences at one place so we can execute a strong bonding between brands and consumers. With a huge marketplace model created by the HiveBox™, it will be extremely easy for you to get connected to your customer through Omni channel. No hassles of physically reaching your customers via different channels. Service is delivered with a click. Our Customer Engagement Marketplace model will result in rapid continuous and quick connectivity channels with your consumers thereby leveraging account management and satisfaction. Offer the best ‘after-sales service’ experience to your customer Engage in customer feedback with intelligent notification system. Understand the needs of customers and fulfill it. Offer the provision of agent engagement. Get 360-degree view and alert.

Starting Price: $50 per year

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9

Revers.io

Revers.io

We are committed to simplifying the after-sales experience for distributors and consumers. Optimize the upgrading of your returns and reduce your logistics costs thanks to intelligent management. Your customers make their purchase with confidence thanks to the simplification of the return process and the transparency of the follow-up of their file. The Revers.io platform is aimed at distributors and brands who want to use a state-of-the-art solution to manage their returns. Offer an online return portal for your buyers to return their products with just a few clicks. Your after-sales procedures are configured in the platform and applied automatically to each request. From store to e-commerce, Revers.io provides transversal processing of your return files. You finally have the data you need to manage your after-sales management and be proactive in your decisions.

Starting Price: $99 per month

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10

Zed-Service

Zed-Axis Technologies

Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.

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11

Builders CRM

CetharSoft

We understand the business needs and provide system consultancy services to resonate with the customer’s thoughts for achieving better business solutions and retaining customers. Customer Relationship and Work-flow Management system for small and medium-sized businesses. BinCRM helps you measure the effectiveness of your marketing campaigns, enhance customer satisfaction, enable prompt after-sales service and give you more time to focus on strategies for business growth. It links technology, systems, processes and people to maximize the relations of your organization with your customers. A CRM system enables the easy and fast access of key customer data. With BINCRM such data is transformed as information and used for effective decision making while delivering maximum customer satisfaction. All round increase in productivity and revenue.

Starting Price: $1,000 one-time payment

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12

Ogmyos eventManager

Ogmyos

eventManager is the complete management solution for companies and structures wishing to optimize their customer relations and after-sales services. Complete software in rental mode and accessible via the web (SaaS), also available in project mode (custom development). Benefit from CRM modules – shared calendar – Outlook synchronization – document sharing – collaborative work – surveys – emailing campaigns – business follow-up – event management on the same platform. From prospecting to conquest, to loyalty building through multi-channel order taking to collection and accounting transfer, we support our customers towards success and sustainable development. Our technical and functional experts advise you on setting up an appropriate, simple and effective software solution. We offer you a configurable global offer allowing the structuring of your complete cycle of the organizational management of your structure.

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13

Thulium

Thulium

Your team works all the time with data. Contact history, dashboards, wallboards, reports. Data-driven support is a response to growing customer requirements. Everyone knows what to do. Nothing is lost. The customer service program is a simple distribution of information within a team. There is no duplication of tasks. Advanced reports, control over KPIs. Collect website leads through proactive chat and callback. Make a sale thanks to advanced functions of a virtual call center. Organize the after-sales service process. Thulium is clear and easy to use. Quick implementation, easy configuration, good support (hey, we create contact center software, we need to know how to use it!). Thanks to the integrations and rich API, the Thulium contact center system will become part of your tool ecosystem. Automation will take care of repetitive activities. 100% of calls received. Make more effective phone calls and immediately connect the client with the right consultant.

Starting Price: $26.38/month/user

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14

INControl

Tracer Workflow

INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include: - CRM (Pipeline, activities, orders, quotations) - Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.) - Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance) - Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service) - Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.) - HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.) - Reporting (Power BI dashboards, Big screen reports, Detail reports)

Starting Price: $75 per user per month

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15

Quanos SIS.one

Quanos

Lead with smart information, software for digital spare parts catalogs, service information systems (SIS) and service portals. Our new all-in-one service information system Quanos SIS.one provides everything you need as a manufacturer and operator of machinery and equipment to digitalize and optimize your after-sales service. Quanos SIS.one enables you to bring together all relevant service information on your machines and plants from the source systems, link them and provide them to every user via a user-friendly interface, from maintenance staff to service technicians, support staff or your customers themselves. Manufacturers of machines, plants and equipment increase their service business with our software for service information systems. Operators of machines, plants and vehicle fleets use our software for digital spare parts and maintenance management. Quanos SIS.one links all relevant service information from the source systems, such as ERP, CAD, DMS, CMS, etc..

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16

Serviere

Impiger Technologies

Serviere revolutionizes service requests, improving communication, simplifying the process. Empower engineers, managers to collect, analyze, respond in real-time. Customers can track complaint status. Comprehensive solution for efficient service management.

Starting Price: $0

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17

ABRA Gen

ABRA

With dozens of modules and extensive custom-tailored development possibilities, ABRA Gen delivers a perfect overview of the entire business in one place. Supports business management, from business to inventory management, production, service delivery bookkeeping, reporting, and decision-making support. ABRA Gen, due to its large variability, is applicable in all business sectors. ABRA Gen is an ERP system that encompasses every business area and adapts to various business disciplines. It ranges from CRM to production and after-sales service. ABRA Gen can serve as the only information system in the company. Treat yourself to managing the entire company in one place. ABRA software implements information systems in almost all fields of business. You can run the ABRA Gen ERP system in the cloud and work anytime and anywhere. The system can be integrated with any open solution thanks to an advanced API.

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18

TEZ ERP

TEZ ERP

Most businesses use accounting software only for compliance. Modern businesses need real-time data and analytics to stay ahead of the competition. Traditional tools do not provide integrated solution. You are forced to use excel sheets or multiple tools, which leads to duplication of work, waste of time and resources. An integrated solution which allows you to manage all aspects of your business, can help you save a lot of time and money. TEZ ERP® is a proven cloud-based business management solution, used by thousands of Traders, Manufactures and Service Providers, to manage their Leads, Orders, Accounts, Inventory, Finance, Taxation, Documents, Jobs, Time-Sheets, Payroll and after-sales-service.

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19

Prolong

Prolong

Enable seamless and profitable care & repair services. Elevate customer engagement, and watch your bottom line thrive. Prolong fits effortlessly into your existing systems with quick setup & instant benefits realization. Pilot after-sales ROI, secure a state-of-the-art post-purchase experience & increase product sustainability. Top brands trust Prolong because we are the best at increasing business value and boosting customer loyalty. Add up to 15% to the average purchase value thanks to maintenance services. Drive the path towards a circular economy and extend your product lifetime while bringing your CSR results to the next level. Boost your customer retention & increase loyalty by upgrading the post-purchase experience. Increase your product lifespans; less waste, and more value. Elevate your brand's commitment to sustainability by extending the lifespan of each product and reducing waste, all while championing a new era of consumer trust and loyalty.

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20

ServiceManager

ServiceCentral Technologies

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

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21

Proginov ERP

Proginov

The Proginov ERP system is the result of 20 years of experience that Proginov has gained in management information technology. Its objective is to manage the stages in the life of a product, from manufacturing through purchase, stock and statistics management to marketing, not forgetting after-sales service. It seeks to meet the requirements of all types of company, very small, small and medium enterprises and industries and associations, from the smallest to the largest, both in terms of functions offered and volumes processed. Product catalogue, multi-supplier, concepts of equivalent and substitute items, variations, batch and location management, registrations, quality control, direct order, logistics, variants, technical data sheets, documents, media.

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22

Dailybiz

Dailybiz

The full web solution to manage your business. Thanks to its multiple functionalities, Dailybiz offers a management experience that adapts to all your needs. Optimization of commercial management and monitoring of teams on a daily basis. Save time on administrative tasks: Increased daily productivity. Your dashboard accessible from your favorite browser, anywhere and anytime. Follow customer exchanges. Better prospecting, monitoring opportunities and managing after-sales service. Improve the efficiency of your sales team. Manage inventory for multi-channel commerce. Follow customer regulations. Manage general and analytical accounting, budgets, fixed assets, VAT declaration as well as tax packages. Plan and assign time spent and expenses. Analyze the profitability of your projects.

Starting Price: €39 per user per month

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23

CloudApper Desk

CloudApper

CloudApper Desk is a modern and affordable ticketing app designed to support your customers and help grow your business. This robust application streamlines customer support management by providing you with a powerful dashboard and simplified ticket management, with the mobility you need to improve responsiveness. When it comes to understanding your business, capturing and analyzing information is key. CloudApper Desk enables you to identify common issues, creating opportunities to improve your products/services and strengthen your business. Reputations are often defined after-sales service. Wow your customers with CloudApper Desk by monitoring activities, assigning tickets, and enabling rapid response right from a mobile device. Make your customer service management faster and more efficient by keeping data centralized with CloudApper Desk. This information is used to provide an intuitive dashboard where users can see recent tickets, the latest replies, and more.

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24

Service CRM

Service CRM India

Best Field Service Management Software company Service CRM has been transforming the field service operations of various industries for years. Through innovative solutions and user-friendly interfaces, the company consistently proves its dedication to improving efficiency and streamlining processes. By incorporating cutting-edge technology and robust features, Service CRM India ensures that businesses can effectively manage their field service teams, optimize scheduling, and enhance customer experiences. As a leading service provider, this company remains a trailblazer in the ever-evolving landscape of field service management software.

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25

Nural ASM

Nural

Nural ASM is a Service Management Software that involves repair management, inventory management, and a warranty management system that maintains the daily functioning of the service department of the organization. Nural-Service uses structured and efficient after-sales service KPIs to ensure that your brand is known, acknowledged, and serviced.

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26

Zervicio

Manage Smart Solutions

Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from anywhere. As an after-sales service system, Zervicio enables you to manage and track your service requests and complaints. Delighting customer comes with a very heavy price tag of managing own time slots as well as team members. Zervicio helps you to put your dreams and wishes into action by giving personalized service to your customers. Your service manager can make quick decisions about a service ticket and direct his field force in the fastest way possible. Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience. Manage Service Cloud can by accessed from anywhere.

Starting Price: $20.00/month

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27

Things5

VISup

Things5. Powerful IoT Platform. for brands and OEMs. Things5 platform is designed to enable customer applications, empower R&D and improve after-sales service using analytics data. Connect your products. Domestic appliances. Professional tools. Industrial machinery. Vehicles and vans. Medical instruments. How it works? All analytics data in one place. Things5 centralizes the collection of data from all devices to enable new 360° services: from apps to big data analysis tools, to reporting to dedicated tools for the service. Ready-to-use platform features. Along with the analytics core, Things5 provides a complete backoffice to monitor your fleet of products, manage your devices and users. Secure and trusted technology. We work with industry-leading partners and cutting-edge technologies to ensure strongest security standards. We're currently conforming to OWASP guidelines and GDPR requirements. A complete suite of tools. Real-time status monitoring. Device activation and mgmt

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