FreeScout is a super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self-hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. FreeScout is the perfect help desk solution for those who need to provide professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure open source PHP/MySQL application, so it can be easily deployed even on shared hosting.
Features
- Unlimited support agents, tickets, mailboxes, etc.
- 100% Mobile-friendly
- Documentation available
- Seamless email integration
- Suppports modern Microsoft Exchange authentication
- Fully supports screen readers (for visually impaired)
- Built with strong focus on security
- Moving conversations between mailboxes
- Sending conversations to multiple recipients at once
- Pasting screenshots from the clipboard into the reply area
Categories
FrameworksLicense
Affero GNU Public LicenseFollow FreeScout
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