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#251 Forum new registrations failure
Hi sorry to use bugs, but your forum site is down for new registrations seems to be htaccess problem:
url: http://www.wings3d.com/forum/member.php?action=register
error:
An error has been encountered in accessing this page.
- Server: www.wings3d.com
- URL path: /forum/member.php
- Error notes: Server unable to read htaccess file, denying access to be safe
- Error type: 403
- Request method: GET
- Request query string: action=register
- Time: 2021-08-09 01:17:56 UTC (1628471876)
Reporting this problem: The problem you have encountered is with a project web site hosted by SourceForge.net. This issue should be reported to the SourceForge.net-hosted project (not to SourceForge.net).
If this is a severe or recurring/persistent problem, please do one of the following, and provide the error text (numbered 1 through 7, above):
Contact the project via their designated support resources. Contact the project administrators of this project via email (see the upper right-hand corner of the Project Summary page for their usernames) at user-name@users.sourceforge.net
If you are a maintainer of this web content, please refer to the Site Documentation regarding web services for further assistance.
NOTE: As of 2008-10-23 directory index display has been disabled by default. This option may be re-enabled by the project by placing a file with the name ".htaccess" with this line:
Options +Indexes
Hi I tried both chrome and firefox, refresh page sometimes seems to show correct format but its definitely flakey and I could not initiate new registration.
Last edit: Alistair George 2021-08-09
Hi Alistair George
Thanks for report. That .htaccess file tip was already checked - everything is OK
I've been noticed too many unavailable service this year. It has becoming common alternate between 404 and 503 error making me to refresh the browser for a few time. Very annoying. :-/
In 2019, when SourceForge was acquired by Slashdot Media, they disabled the option to send email using their servers. As all the forum's notification system requires that enabled we no longer are able to automatically notify users or send a validation email for the registration option.
So, in order to get your registration approved we require you to send an email by yourself - as spotted in the Announcement section on the page top which will lead you to the instructions:
Sorry for that
Best regards
Micheus
Hi despite best efforts I could not get past the registration screen so am still not registered.
An option for future would be that I donate part of my reseller account and set you up as a user.
I'd need to know the bandwidth this is possibly not a great option, as you really need to own your own account to avoid relying on others.
I still think there are PHP scripting problems on your site though did you check that it hasnt been hacked? Mine was a few weeks ago and I had to do a total rebuild of the site affected.
Regards,
Al.
The mail server is down for sure. I told it was in 2019, but I just checked the replay to my ticket in that time and it was 2017 instead, sorry about that.
They gave me this answer:
About the 504 error that happens sometime, I tried the follow command - which is something we can do on the our side - and I'm waiting to see any "improvement":
I also took a look at the .htaccess again and I found a too short value to the Cache-Control max-age and adjusted it, although this was set a couple of years and I don't think it can be the cause for the current issues we have been facing.
I have been experiencing the issue eventually - and I access the forum every single day. Maybe the internet bandwidth can potentialize the problem. I hope you can be try to make your register at any other time again.
In the meanwhile, if you need some help you can find me at Twitter or the Wings3D Official at Discord.
Best regards