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Steem SSE not seeing some files in emulated Hard Disk folder on my Windows 11 PC.

Paul Young
2024-09-07
2025-01-07
  • Paul Young

    Paul Young - 2024-09-07

    I have set up a folder for an emulated hard disk called "EColon" on my Windows 11 hard disk and installed it succesfully on my Steem SSE GEM Desktop. From the GEM Desktop, I can sucessfully select the files I have copied into "EColon" and it's folders and use the files contained within them. However, when I select a couple of the folders in the same "EColon" folder the GEM desktop window reports 0 bytes and the files in that "EColon"folder are not visible like they are in the other "EColon" folders. Anyone know whats happening here?

     
  • STeven

    STeven - 2024-09-08

    Hi,
    Stated like this, the problem isn't clear.
    If it's not confidential or copyrighted, could you upload an archive of the folder and tell which files don't show so that it can be tested?

     
  • Paul Young

    Paul Young - 2024-09-09

    Thank you, I resolved the problem by changing the name of the folder on my PC hard disk where the files were not not visible to STEEM SSE when opening the emualted GEM file open window. I think the problem might have been that the original folder name contained too many characters? Would that make sense?

     

    Last edit: Paul Young 2024-09-09
  • STeven

    STeven - 2024-09-09

    Yes, I think TOS wants the old 8.3 DOS format.
    I'll add a note about this in the manual.

     
  • jamesbrown

    jamesbrown - 2024-12-03

    "It sounds like the GEM Desktop might be having trouble reading the contents of certain folders in your 'EColon' setup. This could be due to:

    File system compatibility: Check if the files or folders causing issues use naming conventions or characters that GEM Desktop doesn’t support.
    Folder permissions: Ensure that all folders in 'EColon' have the same read/write permissions on your Windows setup.
    Corrupt files or paths: Try recreating the problematic folders and re-copying the files into them to rule out corruption.
    If the issue persists, it might be worth checking the emulator's settings or reaching out to the Steem SSE community for advice!"

     
  • graceava

    graceava - 2025-01-07

    Here’s a concise version of your troubleshooting steps for the "EColon" folder issue in GEM Desktop:

    Check Permissions: Verify folder access on Windows 11.
    Rename Folders: Eliminate any special characters in folder names.
    Copy Contents: Move files to a new folder if they appear corrupted.
    Verify File System: Ensure GEM Desktop supports the NTFS format.
    Emulator Settings: Look for visibility restrictions in the Steem SSE settings.
    Show Hidden Files: Enable visibility for hidden files in GEM Desktop.
    Reorganize Folder: Try recreating the "EColon" folder.

     

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