anthoj - 2022-05-23

Hi all,

I am trying to install openSIS 8.0 on my VPS (Plesk CentOS 7.9). Everything installs fine and works when installing via Softaculous, unfortunately Softaculous’ latest version is 6.5 and it looks quite outdated.

So I am attempting a manual install, my PHP, cURL and Apache all meets system requirements. The problem lies on the Database Connection page. I followed available guides online to just hit next with the following default values:

Server: localhost
Port: 3306
MySQL Username: root
MySQL Password: blank

When I hit next, I get an error: "Couldn’t connect to database server: localhost”

Anyone come across this error before and can point me in the right direction? I thought maybe it has something to do with my MySQL in strict mode, so I turned that off, restarted the service, but that didn’t fix it, so I am stuck on this install. And I can’t do an upgrade from 6.5 since this install only works for upgrading 7.1 and above.

Any help would be really appreciated.

CentOS 7.9
MariaDB 10.5
PHP 7.4
openSIS 8.0