Windows 7

[Jim French]

Hi - thank you for an incredible program! It is wonderful. I have it running perfectly on my win 10 machine, but I would like to run it on a windows 7 machine for church. I have installed it, but when I try to run it the cursor "turns" for a moment like it is starting it, but the program never starts. Can you help?

Thank you!
Jim

[Michael]

Hi Jim. Glad you finding OpenChords useful. Last I checked OpenChords worked on Windows 7, Windows 8, Windows 10 and Linux Mint.

These are the possible things to check:

• First I would recommend upgrading your churches windows version as Windows 7 updates end in Jan 2020, I'm personally not that fond of Window 10 but it is going to be supported for quite some time.
• First thing I would check is that dotnet 4.5 installed, as Windows 7 comes with dotnet 3.5 pre installed but not 4.5. To find out if its installed you can use this thread https://docs.microsoft.com/en-us/dotnet/framework/migration-guide/how-to-determine-which-versions-are-installed
• I've had issues with some antivirus software closing OpenChords, so you could try turn off your antivirus software tempararily to see if this is the case.
• If you don't come right with all of the above, the OpenChords logs might shed some light on the issue. You can typically find your log files here C:\Users{YourUserName}\AppData\Local\OpenChords\Logs

Please let me know if you come right, and what the issue was.

kind regards,

Michael

[Jim French]

Thanks Michael. The last win 7 update seemed to do the trick - it's running fine now. I appreciate your help. This will be a wonderful help to our worship team. Jim

[Michael]

Glad you came right :)