Menu

#32 ODT-Context Menu disappears after "Always use this program"

Regression
open
7
2009-03-16
2008-10-17
No

ODT->The context menu does not appear for odt and ods files. in vista operating machines.

Steps to Reproduce

Install 4834 Build with file association type all enabled for PPT ,excel and word.

After sucessful installation right click on any ods or odt file.

Expected Result : The menu "Open with microsoft word" should appear when right clicked on odt file.

similarly The menu "Open with microsoft Excel" should appear when right clicked on ods file.

Actual Result : The menu Openwith microsoft word does not appear when right clicked on odt file.

same case for ods file the menu does not appear.

Note: This menu appears for odp files.Screenshot Attached.

Application version(s) used (XP/2003/2007)= Off 2007/2003/XP
OS version(s) used (Windows 2000, XP, Vista)= Vista
Add-In Version = M2 (4834)
Is this a roundtrip conversion? = N
Is the error reproducible (Y/N)? = Y
Degree of occurence - systematic
Severity (Would be Nice/Irritating/No GO) =Irritating
Type of bug = Conversion
Where is the problem (sheet/page/header/footer/etc...)?= Context menu
Open Office = 2.4

Discussion

  • Suresh Raj Sonata

    context menu - odt

     
  • Suresh Raj Sonata

    Context Menu not appearing_odt

     
  • Suresh Raj Sonata

    File Added: ContextMenu_Not appearing ODS.doc

     
  • Suresh Raj Sonata

    • priority: 5 --> 7
    • assigned_to: nobody --> divo76
     
  • Suresh Raj Sonata

    Context appearing in PPT for Ref

     
  • Suresh Raj Sonata

    File Added: Context Menu appearing for odp_Ref.docx

     
  • Suresh Raj Sonata

    • summary: ODT-Context Menu does not appear in Vista --> ODT-Context Menu does not appear in Vista OS
     
  • Ravindra(Sonata)

    • labels: 989346 -->
    • milestone: 777272 --> Regression
     
  • Dirk Vollmar

    Dirk Vollmar - 2008-10-17
    • assigned_to: divo76 --> asuresh_raj
    • status: open --> pending-works-for-me
     
  • Dirk Vollmar

    Dirk Vollmar - 2008-10-17

    I cannot reproduce the problem on my local Vista Business EN SP1. File associations work for all three file types.

    Could you please check the values of the following registry keys:

    HKEY_CLASSES_ROOT\.ods (Default) - should be "opendocument.CalcDocument.1"
    HKEY_CLASSES_ROOT\.odt (Default) - should be "opendocument.WriterDocument.1"

    HKEY_CLASSES_ROOT\openDocument.CalcDocument.1\shell\Open with Microsoft Excel\Command (Default) - should point to OdfConverterLauncher %1
    HKEY_CLASSES_ROOT\openDocument.WriterDocument.1\shell\Open with Microsoft Word\Command (Default) - should point to OdfConverterLauncher %1

    By the way, is UAC enabled?

     
  • Suresh Raj Sonata

    Hi Dirk

    The UAC was enabled when the bug was Raised .i tried with disabling the UAC and Restarted the Machine and installed the build Freshly with all file associates enabled.

    Even after sucessful instalation the file association did not work for me and i didnot get the menu "Open with microsoft Excel" when i Rightclicked on the ODS file.

    I checked the Resistry as suggested by you and found the same values as mentioned.

    it was pointing to

    HKEY_CLASSES_ROOT\.ods (Default) - should be
    "opendocument.CalcDocument.1" ---------------------- the value is "openDocument.CalcDocument.1"

    HKEY_CLASSES_ROOT\.odt (Default) - should be
    "opendocument.WriterDocument.1" --------------------- the Value is "openDocument.WriterDocument.1"

    HKEY_CLASSES_ROOT\openDocument.CalcDocument.1\shell\Open with Microsoft
    Excel\Command (Default) - should point to OdfConverterLauncher %1 ------it was pointing to "C:\Program Files\OpenXML-ODF Translator\OdfConverterLauncher.exe %1"

    HKEY_CLASSES_ROOT\openDocument.WriterDocument.1\shell\Open with Microsoft
    Word\Command (Default) - should point to OdfConverterLauncher %1---------- it was pointing to "C:\Program Files\OpenXML-ODF Translator\OdfConverterLauncher.exe %1"

    Can you tell me whether the UAC should be always Disabled while installing our Addin?

    Both the case enabling or Disabling UAC i am not able to see the Menu "Open with microsoft Excel" when i Rightclicked on the ODS file.

     
  • Suresh Raj Sonata

    • assigned_to: asuresh_raj --> divo76
    • status: pending-works-for-me --> open-works-for-me
     
  • Dirk Vollmar

    Dirk Vollmar - 2008-10-17
    • assigned_to: divo76 --> asuresh_raj
    • status: open-works-for-me --> pending-works-for-me
     
  • Dirk Vollmar

    Dirk Vollmar - 2008-10-17

    UAC was just a blind guess. It should work with both UAC enabled and disabled. However, turning off UAC might cause problem because then processes potentially run with insufficient permissions.

    From your registry settings everything looks fine. So I suppose there is something specific to your environment or user account that causes the entries to be removed. Strangely that this only happens for .odt and .ods but not for .odp.

    Can you reproduce the problem on a clean and freshly installed system?

     
  • Suresh Raj Sonata

    • assigned_to: asuresh_raj --> divo76
    • status: pending-works-for-me --> open-works-for-me
     
  • Suresh Raj Sonata

    Hi Dirk,

    Steps to Reproduce this problem.

    1- Install Build in a fresh machine with all " file association " options unchecked .
    2- After successful installation , when odp or odt or ods file when right clicked we get the option "Open with Microsoft Powerpoint","Open with Microsoft word","Open with Microsoft Excel" Respectively.
    3. When the file is opened Doubleclicking a Pop up window opens asking to select the Program from a list of Installed Programs
    4. when open office is slected with the option "Always use the selected Program to open this kind of file" checked and click OK

    5.The file opens in Open office document.

    when Right clicked and checked for the context menu the conext menu is lost.

    Note : In Previous builds when Addin is installed the context menu appears by default.

     
  • Dirk Vollmar

    Dirk Vollmar - 2008-10-22
    • assigned_to: divo76 --> asuresh_raj
    • status: open-works-for-me --> pending-duplicate
     
  • Dirk Vollmar

    Dirk Vollmar - 2008-10-22

    This is a duplicate of #2174137.

     
  • Suresh Raj Sonata

    • status: pending-duplicate --> open
     
  • Suresh Raj Sonata

    the defect #2174116 which is Duplicate of this issue is closed.
    This defect is for context menu not appearing.
    Installed the build 4969 and first time the context menu appears
    when the file is reoassociated to "open the file always with open office" the context menu is lost.
    This is happening in Vista with office 2007 and OS 2000 with office 2000

    If this is a Known Issue can you provide the number so that i can close it.

     
  • Dirk Vollmar

    Dirk Vollmar - 2008-11-10
    • summary: ODT-Context Menu does not appear in Vista OS --> ODT-Context Menu disappears after "Always use this program"
     
  • Dirk Vollmar

    Dirk Vollmar - 2009-02-11

    This could be fixed by implementing an Explorer shell extension (a COM-based handler for .odt, .ott, .ods, ... file extensions)

     
  • Suresh Raj Sonata

    Tested in 5211 and found for office 2000 with win 2000 this problem exists and the context menu does not appear.

     
  • Suresh Raj Sonata

    • assigned_to: asuresh_raj --> divo76
    • labels: --> Context Menu
     

Log in to post a comment.

Want the latest updates on software, tech news, and AI?
Get latest updates about software, tech news, and AI from SourceForge directly in your inbox once a month.