#25 File Attachement

[drizzt1979]

Hi!

It would be very cool, if i could see in the
viewtickets-function if there are any File-Attechements
to the ticket.

Another nice feature would be in the
viewtickets-function case person, what time was spent
in summary for each ticket of that contact.

I tried to enhance this on my own but I´m not skilled
enough for this...

Thanks and great product!

[Eric Voisard]

Logged In: YES
user_id=731374

I second the attachment feature request.
That was precisely the feature I was looking for when
browsing SourceForge for a helpdesk system.

It's nice to have a files list, but it would be better if
when one updates a ticket, he had the possibility to upload
some files, and then links to these files being visible
*chronologically* in the history of the ticket.

Thanks, Eric