#12 Custom Fields

[Dana Kowalski]

Can someone please consider adding a custom fields
switch to a newer build. Possibly base the custom fields
off of another database table accessible for modification
in the admin area similar to the PlaformID switch.

Currently we need to add several new fields to the
ticket form - but in doing so need to add ~15 fields to 3
different tables which trickles down to modifying almost
every include file and function in the end.

If the admin could create unique fields for inclusion, you
could just generate a listing of unique fields before
sending the outputTicketForm().

[Luis Bernardo]

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can you provide more detail. what kind of fields do you need
(text, checkbox, radio, select)? how do you think it should be
implemented? with just one more table?

[Dana Kowalski]

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well currently the module addon would provide the
functionality needed if we just wanted a checkbox, however
that is not enough. It's not a stretch to assume most places
using this would have a need for some sort of custom field for
something that is specific to them.

anyhow another table would probably be all thats neccesary

id
field_name
field_type [checkbox | radio | textarea | input]
pages [some way to specify where
ie only on contacts page]

probably a field_label, then obviously the value and related
ticket info needs to be stored somehow. Not sure completely
how to implement this seamlessly.

[Jon Bauerle]

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I agree...custom fields would be GREAT! I'd love the flexibility to define
what type of fields I'd like to add. In other words, add one field that's a
popup menu, then one field that has 3-4 radio buttons, etc.

Also, the ability to "turn off" certain features would be great. For
example, Ticket Platforms don't really apply to us, so the ability to turn
that field off would help a bit.

Thanks for all the hard work!