Please make it possible, that myHelpDesk send a Mail, if a new Ticket is created.
(Not to Ticket-Creator, but to the Help-Desk Staff)
Logged In: YES user_id=137011
do you mean to the contact (client) or to the other supporters (or admins)?
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Logged In: YES
user_id=137011
do you mean to the contact (client) or to the other
supporters (or admins)?