j-trac-users Mailing List for JTrac (Page 17)

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Hi,

I typed an asterisk into the 'Text Search' box and pressing the 'search'
button. The system throws an ActionExecutionException.

John.

Since I have rebooted I cannot reproduce this problem. It seemed as though
something had kept some sort of lock on part of the Jetty directory, I
suspect now that it might have been one of the editors I had been using for
updating the translated messages properties. I'll keep an eye on this, but
it seems to have gone away.
John.

On 11/26/06, JTrac users mailing-list <j-t...@li...>
wrote:
>
> I really hope this was a one-off thing.  But when you download the WAR,
> there really isn't any dependency on Jetty - although I need to dig if
> somehow there are compile dependencies - most likely not.
>
> I have seen in some cases that the Jetty process on Windows takes a little
> more time than expected to subside, so hopefully that was the problem.
>
> If you are really stuck, the only thing I can think of is re-creating your
> JTrac "installation" in a different directory and starting again.  Yes, it
> is really important to know if anyone else faced this problem!
>
> - Peter.
>
> On 11/26/06, JTrac users mailing-list <j-t...@li...>
> wrote:
>
> > Hi,
> >
> > I just downloaded the 25 nov build, which I see from the revision
> > history includes an uplift to jetty 6.0.2.
> >
> > I dropped the new war file into my jtrac directory and started it with
> > start.bat. Then I realised that I should first have removed the contents
> > of the Jetty_(bla bla) directory under \work. So I stopped the server (
> > stop.bat) and then tried to delete the Jetty_(bla bla) hierarchy from
> > the file explorer. Windows barfed at this and gave me the 'cannot delete'
> > pop-up (classes directory being used by another person or program). I've not
> > seen this behaviour before with JTrac, could it be that the new version of
> > jetty isn't releasing some resource properly when it exits?
> >
> > I know that lots of windows programs cause similar problems, but this is
> > a real pain. Short of rebooting my server or deploying the war into \work by
> > hand (is that possible?) I can't work out how to activate my new version.
> > Has anybody else seen this behaviour and got any tips on how to get round
> > it?
> >
> > John.
> >
> >
> > -------------------------------------------------------------------------
> > Take Surveys. Earn Cash. Influence the Future of IT
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> > your
> > opinions on IT & business topics through brief surveys - and earn cash
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> >
> >
> > _______________________________________________
> > j-trac-users mailing list
> > j-t...@li...
> > https://lists.sourceforge.net/lists/listinfo/j-trac-users
> >
> >
> >
>
> -------------------------------------------------------------------------
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> Join SourceForge.net's Techsay panel and you'll get the chance to share
> your
> opinions on IT & business topics through brief surveys - and earn cash
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>
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> j-trac-users mailing list
> j-t...@li...
> https://lists.sourceforge.net/lists/listinfo/j-trac-users
>
>
>

I really hope this was a one-off thing.  But when you download the WAR,
there really isn't any dependency on Jetty - although I need to dig if
somehow there are compile dependencies - most likely not.

I have seen in some cases that the Jetty process on Windows takes a little
more time than expected to subside, so hopefully that was the problem.

If you are really stuck, the only thing I can think of is re-creating your
JTrac "installation" in a different directory and starting again.  Yes, it
is really important to know if anyone else faced this problem!

- Peter.

On 11/26/06, JTrac users mailing-list <j-t...@li...>
wrote:
>
> Hi,
>
> I just downloaded the 25 nov build, which I see from the revision history
> includes an uplift to jetty 6.0.2.
>
> I dropped the new war file into my jtrac directory and started it with
> start.bat. Then I realised that I should first have removed the contents
> of the Jetty_(bla bla) directory under \work. So I stopped the server (
> stop.bat) and then tried to delete the Jetty_(bla bla) hierarchy from the
> file explorer. Windows barfed at this and gave me the 'cannot delete' pop-up
> (classes directory being used by another person or program). I've not seen
> this behaviour before with JTrac, could it be that the new version of jetty
> isn't releasing some resource properly when it exits?
>
> I know that lots of windows programs cause similar problems, but this is a
> real pain. Short of rebooting my server or deploying the war into \work by
> hand (is that possible?) I can't work out how to activate my new version.
> Has anybody else seen this behaviour and got any tips on how to get round
> it?
>
> John.
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share
> your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
>
> _______________________________________________
> j-trac-users mailing list
> j-t...@li...
> https://lists.sourceforge.net/lists/listinfo/j-trac-users
>
>
>

Thanks John, about the translation, I decided to separate out the messages
for "relatedTo" and then "relatedToThis", probably overkill for English etc.
but just wanted to provide flexibility for translators.

So just double check if you have the following entries (in the translated
language that is):

item_view.relatedTo = is related to
item_view.duplicateOf = is duplicate of
item_view.dependsOn = depends on
item_view.relatedToThis = is related to this
item_view.duplicateOfThis = is duplicate of this
item_view.dependsOnThis = depends on this

Regards,

Peter.

On 11/26/06, JTrac users mailing-list <j-t...@li...>
wrote:
>
> I took the 8.22 am version from Nov 25th, and can confirm that the
> following issues are fixed:
>
> 1. Throwing exceptions when updating an item and no mail server was
> configured.
> 2. Unable to define a new space (this wasn't just an IE issue, FF had it
> too)
> 3. Loosing the user's locale when a session times out and the remember-me
> auto-login kicks in
>
> The following issue is NOT resolved:
>
> 1. The fix in revision 547. The screen now shows the whole of the text 'is
> related to this' in English, even though a different locale is set. :-(
>
> Peter, the speed at which the new features and fixes are coming out never
> ceases to amaze me. I think for 2.0 the 'no more WIBNIs' stage has been
> reached - what you have now seems stable and highly usable. However, I would
> argue for a week's pause on new stuff before a release. This will let the
> community have a chance to test the newest revision more thoroughly, and
> also for the translators to catch up with all the new strings you have
> recently internationalised.
>
> Just my 2 (euro)cents worth.
>
> John.
>
>
> On 11/25/06, JTrac users mailing-list < j-t...@li...>
> wrote:
>
> > This one fixes the problem reported by John (colwing) where the users
> > locale was being flipped to English when the "remember-me" option was being
> > used and the session times out.
> >
> > Yes its almost like we are having a nightly build, but this is because
> > I'm thinking of declaring 2.0 final within a week.  Would like to hear
> > your opinion on whether this would be OK or not.
> >
> > Also, of the planned features that you can see in the "roadmap" section
> > of the documentation, would be good to get your thoughts on what you would
> > like to see first.
> >
> > Thanks!
> >
> > Peter.
> >
> >
> > -------------------------------------------------------------------------
> > Take Surveys. Earn Cash. Influence the Future of IT
> > Join SourceForge.net's Techsay panel and you'll get the chance to share
> > your
> > opinions on IT & business topics through brief surveys - and earn cash
> > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> >
> >
> > _______________________________________________
> > j-trac-users mailing list
> > j-t...@li...
> > https://lists.sourceforge.net/lists/listinfo/j-trac-users
> >
> >
> >
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share
> your
> opinions on IT & business topics through brief surveys - and earn cash
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>
> _______________________________________________
> j-trac-users mailing list
> j-t...@li...
> https://lists.sourceforge.net/lists/listinfo/j-trac-users
>
>
>

Peter asked what we would like to see most in the next release. My vote is
for a trigger mechanism. What I want to be able to do is to be able to make
'due by' or 'on hold until' fields. That way the system could be set up to
manage service levels on incidents or problems, or to 'park' something in a
hold status for a few months.

Something along these lines is mentioned in 5.4 of the roadmap. My idea
would be for a new custom data type called trigger, which either has the
value 'none' or a date/timestamp. Only the trigger value for the latest
state change of an item would be active. If the trigger date/time passes
then the system sends an email alert, and highlights the item when displayed
in a list overview (or the counter for the cell in which the item is
included in the dashboard).

Some design issues: how to define where to send the alert. Perhaps define a
user or email address as an extra property of the Trigger? Should trigger
times be absolute or relative? How often should the system scan for elapsed
triggers? Should there be other actions taken when a trigger strikes, like
an auto status change?

Anybody else see a need for this?

John.

I took the 8.22 am version from Nov 25th, and can confirm that the following
issues are fixed:

1. Throwing exceptions when updating an item and no mail server was
configured.
2. Unable to define a new space (this wasn't just an IE issue, FF had it
too)
3. Loosing the user's locale when a session times out and the remember-me
auto-login kicks in

The following issue is NOT resolved:

1. The fix in revision 547. The screen now shows the whole of the text 'is
related to this' in English, even though a different locale is set. :-(

Peter, the speed at which the new features and fixes are coming out never
ceases to amaze me. I think for 2.0 the 'no more WIBNIs' stage has been
reached - what you have now seems stable and highly usable. However, I would
argue for a week's pause on new stuff before a release. This will let the
community have a chance to test the newest revision more thoroughly, and
also for the translators to catch up with all the new strings you have
recently internationalised.

Just my 2 (euro)cents worth.

John.

On 11/25/06, JTrac users mailing-list <j-t...@li...>
wrote:
>
> This one fixes the problem reported by John (colwing) where the users
> locale was being flipped to English when the "remember-me" option was being
> used and the session times out.
>
> Yes its almost like we are having a nightly build, but this is because I'm
> thinking of declaring 2.0 final within a week.  Would like to hear your
> opinion on whether this would be OK or not.
>
> Also, of the planned features that you can see in the "roadmap" section of
> the documentation, would be good to get your thoughts on what you would like
> to see first.
>
> Thanks!
>
> Peter.
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share
> your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
>
> _______________________________________________
> j-trac-users mailing list
> j-t...@li...
> https://lists.sourceforge.net/lists/listinfo/j-trac-users
>
>
>

Hi,

I just downloaded the 25 nov build, which I see from the revision history
includes an uplift to jetty 6.0.2.

I dropped the new war file into my jtrac directory and started it with
start.bat. Then I realised that I should first have removed the contents of
the Jetty_(bla bla) directory under \work. So I stopped the server (stop.bat)
and then tried to delete the Jetty_(bla bla) hierarchy from the file
explorer. Windows barfed at this and gave me the 'cannot delete' pop-up
(classes directory being used by another person or program). I've not seen
this behaviour before with JTrac, could it be that the new version of jetty
isn't releasing some resource properly when it exits?

I know that lots of windows programs cause similar problems, but this is a
real pain. Short of rebooting my server or deploying the war into \work by
hand (is that possible?) I can't work out how to activate my new version.
Has anybody else seen this behaviour and got any tips on how to get round
it?

John.

This one fixes the problem reported by John (colwing) where the users locale
was being flipped to English when the "remember-me" option was being used
and the session times out.

Yes its almost like we are having a nightly build, but this is because I'm
thinking of declaring 2.0 final within a week.  Would like to hear your
opinion on whether this would be OK or not.

Also, of the planned features that you can see in the "roadmap" section of
the documentation, would be good to get your thoughts on what you would like
to see first.

Thanks!

Peter.

The ID of the item contains the Space "prefix" and this is one of the =
first things on the email subject.  I haven't tried to set up e-mail =
rules and stuff yet, but this should be sufficient, I guess.

-----Original Message-----
From: j-t...@li... on behalf of JTrac =
users mailing-list
Sent: Fri 11/24/2006 11:29 PM
To: jtrac
Subject: [jtrac-users] Suggestion: email prefix per space
=20
Currently there is a config setting which allows the sysadmin to set a
prefix which is added to the subject line of all system generated =
emails.
This parameter (mail.subject.prefix) is system-wide. Personally, I think =
it
would be handier if each space had its own prefix.

Thoughts?

John.

DISCLAIMER:
This email (including any attachments) is intended for the sole use of =
the intended recipient/s and may contain material that is CONFIDENTIAL =
AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or =
copying or distribution or forwarding of any or all of the contents in =
this message is STRICTLY PROHIBITED. If you are not the intended =
recipient, please contact the sender by email and delete all copies; =
your cooperation in this regard is appreciated.

Thanks John, appreciate the support and no, you are not a =
pain-in-the-neck at all, quite the opposite :)

There are about 15 members on this list so far, and the next release of =
the documentation will publicise this more - so this list is sure to =
grow.  Yes, all kinds of critism, ideas and brainstorming is needed and =
certainly welcome.

-----Original Message-----
From: j-t...@li... on behalf of JTrac =
users mailing-list
Sent: Fri 11/24/2006 11:15 PM
To: jtrac
Subject: [jtrac-users] Introduction (test posting)
=20
Dear list members,

I'm new to this (new) list, and I thought it would be good practice to
announce my presence here.

My name is John, but I hang around here under my internet personna which =
is
Colwing. I'm British, but I've lived more years than I care to remember =
in
the Netherlands. I'm the guy that made the initial stab at translating =
JTrac
into Dutch; since it's not my mother tongue don't expect it to be =
perfect
(should have got my kids to put it right, but that would have been too
embarrasing). Verbeteringen door een echte taalkundige zijn zeer welkom.

In my day job over the years I have used several commercial and free =
tools
for managing and tracking bugs, issues, incidents, changes, etc. JTrac =
is
just what I have been looking out for for a while now. No complicated
installation procedure and pre-requisites, simple and intuitive to use =
and
configure, easily changed for different applications. Free, flexible, =
and
highly functional, as well as well supported. In a short space of time =
I've
become rather enthusiastic and probably a pain-in-the-neck for Peter.

Let me encourage all you readers to contribute your time, criticism, =
bugs
and ideas. It all helps improve what is already a rather impressive =
little
package. Peter has put soooo much into this - he deserves your support.

John.

DISCLAIMER:
This email (including any attachments) is intended for the sole use of =
the intended recipient/s and may contain material that is CONFIDENTIAL =
AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or =
copying or distribution or forwarding of any or all of the contents in =
this message is STRICTLY PROHIBITED. If you are not the intended =
recipient, please contact the sender by email and delete all copies; =
your cooperation in this regard is appreciated.

Currently there is a config setting which allows the sysadmin to set a
prefix which is added to the subject line of all system generated emails.
This parameter (mail.subject.prefix) is system-wide. Personally, I think it
would be handier if each space had its own prefix.

Thoughts?

John.

My evaluation jtrac has a default system locale setting which is not
English. So does my user id. So I'm logged in working away and then I get
distracted. After a while jtrac logs me out - if I come back to my screen
and initiate any kind of action that goes back to the server, I'm forced to
log in again.

However, if when I logged in originally I selected the 'remember me'
checkbox, the system doesn't force me to log in again. Instead it just
continues working. The problem is, from that point onward the system works
entirely in English. It seems as though it has lost my user language
preference.

Has anybody else seen this behaviour? I'm using the 21 Nov build.

John.

Dear list members,

I'm new to this (new) list, and I thought it would be good practice to
announce my presence here.

My name is John, but I hang around here under my internet personna which is
Colwing. I'm British, but I've lived more years than I care to remember in
the Netherlands. I'm the guy that made the initial stab at translating JTrac
into Dutch; since it's not my mother tongue don't expect it to be perfect
(should have got my kids to put it right, but that would have been too
embarrasing). Verbeteringen door een echte taalkundige zijn zeer welkom.

In my day job over the years I have used several commercial and free tools
for managing and tracking bugs, issues, incidents, changes, etc. JTrac is
just what I have been looking out for for a while now. No complicated
installation procedure and pre-requisites, simple and intuitive to use and
configure, easily changed for different applications. Free, flexible, and
highly functional, as well as well supported. In a short space of time I've
become rather enthusiastic and probably a pain-in-the-neck for Peter.

Let me encourage all you readers to contribute your time, criticism, bugs
and ideas. It all helps improve what is already a rather impressive little
package. Peter has put soooo much into this - he deserves your support.

John.

For details on how to get it, visit the forums, for e.g. here:

 http://sourceforge.net/forum/message.php?msg_id=4022180

Updates:

- new space could not be created on IE, fixed
- NPE on item create / edit when no SMTP server set - fixed
- added missing translation for related items

Thanks,

Peter.

For details on how to get it, visit the forums, for e.g. here:

http://sourceforge.net/forum/message.php?msg_id=4022180

- concept of a "default locale" added (see config / settings)
- internationalization must be complete, e-mail messages also done

Do contribute translations if you can !

You may have seen the earlier message.  People have reported the download
speed to be very slow or unusable.

You can download the WAR file at this alternate URL which does not have
problems.

For details on what is new in this version, please refer this forum post:

http://sourceforge.net/forum/forum.php?thread_id=1612582&forum_id=552477

Trying to get this mailing list to work.

Quite a lot of updates have gone into the development version of JTrac.  We
are exploring whether this SourceForge mailing list can be used to notify
users interested in testing of versions before final release.

Thanks,

Peter.

*Hello every one,**
I use JTRAC and I have adjusted it to work with MySQL. I posted 
previously one type of errors when logging, In other time when logging 
on **JTRAC** it gives another error occasionally**, when I restart the 
tomcat server it works good.

This is the error message
**
*"Hibernate operation: Cannot open connection; uncategorized 
SQLException for SQL [???]; SQL state [null]; error code [0]; Connection 
was closed in SingleConnectionDataSource. Check that user code checks 
shouldClose() before closing connections, or set suppressClose to true; 
nested exception is java.sql.SQLException: Connection was closed in 
SingleConnectionDataSource. Check that user code checks shouldClose() 
before closing connections, or set suppressClose to true; nested 
exception is org.springframework.jdbc.UncategorizedSQLException: 
Hibernate operation: Cannot open connection; uncategorized SQLException 
for SQL [???]; SQL state [null]; error code [0]; Connection was closed 
in SingleConnectionDataSource. Check that user code checks shouldClose() 
before closing connections, or set suppressClose to true; nested 
exception is java.sql.SQLException: Connection was closed in 
SingleConnectionDataSource. Check that user code checks shouldClose() 
before closing connections, or set suppressClose to true"

*Can any one help?*
-- 

*Mohamed Lotfy*

Software developer

R&D Department

The Egyptian Telephone Co. (*Q**UIC**K**T**EL*).

+2010 - 6215680

+202 - 323 0000 ext. 804

ML...@qu... <mailto:ML...@qu...>

http://www.quicktel.net <http://www.quicktel.net/>

Hi Mohamed Lotfy,=0A=0AYou can see the solution here: http://sourceforge.ne=
t/forum/forum.php?thread_id=3D1579958&forum_id=3D552477=0A=0AALL: Thanks fo=
r subscribing to the JTrac mailing list.  However for the moment, the JTrac=
 Forums are more active and you can use that means of getting help.  Note t=
hat SourceForge provides RSS feeds for the Forums, so that you can be notif=
ied of new messages.=0A=0AThanks,=0A=0APeter.=0A=0A=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=0A=0AHello every one,=0A=0A=0A=0AI =
use JTRAC and I have adjusted it to work with MySQL. When logging on JTRAC=
=0Ait gives an error=0Aoccasionally, I noticed that this error occurs when =
we don't use JTRAC=0Afor some period, it seems that the connection to datab=
ase is=0Aautomatically lost, I don't know why!, when I restart the tomcat s=
erver=0Ait works=0Agood.=0A=0A=0A=0AThe following is the error message=0A=
=0A"Hibernate operation: could not execute query;=0Auncategorized=0ASQLExce=
ption for SQL [select this_.id as id3_1_, this_.type as=0Atype3_1_, this_.p=
arent as parent3_1_, this_.login_name as login4_3_1_,=0Athis_.name as name3=
_1_, this_.password as password3_1_, this_.email as=0Aemail3_1_, this_.lock=
ed as locked3_1_, this_.metadata_id as=0Ametadata9_3_1_, spaceroles2_.user_=
id as user4_3_, spaceroles2_.id as=0Aid3_, spaceroles2_.id as id4_0_, space=
roles2_.space_id as space2_4_0_,=0Aspaceroles2_.role_key as role3_4_0_ from=
 users this_ left outer join=0Auser_space_roles spaceroles2_ on this_.id=3D=
spaceroles2_.user_id where=0Athis_.login_name=3D?]; SQL state [08S01]; erro=
r code [0]; Communication=0Alink failure: java.io.IOException, underlying c=
ause: Unexpected end of=0Ainput stream=0A** BEGIN NESTED EXCEPTION ** java.=
io.IOException=0AMESSAGE: Unexpected end of input stream=0ASTACKTRACE:=0Aja=
va.io.IOException: Unexpected end of =0A=0A=0A=0A
*Hello every one,

I use JTRAC and I have adjusted it to work with MySQL. When logging on 
**JTRAC** it gives an error occasionally, I noticed that this error 
occurs when we don't use **JTRAC** for some period, it seems that the 
connection to database is automatically lost, I don't know why!, when I 
restart the tomcat server it works good.

The following is the error message*
"Hibernate operation: could not execute query; uncategorized 
SQLException for SQL [select this_.id as id3_1_, this_.type as type3_1_, 
this_.parent as parent3_1_, this_.login_name as login4_3_1_, this_.name 
as name3_1_, this_.password as password3_1_, this_.email as email3_1_, 
this_.locked as locked3_1_, this_.metadata_id as metadata9_3_1_, 
spaceroles2_.user_id as user4_3_, spaceroles2_.id as id3_, 
spaceroles2_.id as id4_0_, spaceroles2_.space_id as space2_4_0_, 
spaceroles2_.role_key as role3_4_0_ from users this_ left outer join 
user_space_roles spaceroles2_ on this_.id=spaceroles2_.user_id where 
this_.login_name=?]; SQL state [08S01]; error code [0]; Communication 
link failure: java.io.IOException, underlying cause: Unexpected end of 
input stream ** BEGIN NESTED EXCEPTION ** java.io.IOException MESSAGE: 
Unexpected end of input stream STACKTRACE: java.io.IOException: 
Unexpected end of input stream at 
com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1405) at 
com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1775) at 
com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1020) at 
com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1109) at 
com.mysql.jdbc.Connection.execSQL(Connection.java:2030) at 
com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1563) 
at 
org.hibernate.jdbc.AbstractBatcher.getResultSet(AbstractBatcher.java:139) 
at org.hibernate.loader.Loader.getResultSet(Loader.java:1669) at 
org.hibernate.loader.Loader.doQuery(Loader.java:662) at 
org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:224) 
at org.hibernate.loader.Loader.doList(Loader.java:2145) at 
org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2029) at 
org.hibernate.loader.Loader.list(Loader.java:2024) at 
org.hibernate.loader.criteria.CriteriaLoader.list(CriteriaLoader.java:94) 
at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1552) at 
org.hibernate.impl.CriteriaImpl.list(CriteriaImpl.java:283) at 
info.jtrac.hibernate.HibernateJtracDao$1.doInHibernate(HibernateJtracDao.java:151) 
at 
org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:366) 
at 
org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:334) 
at 
info.jtrac.hibernate.HibernateJtracDao.findUsersByLoginName(HibernateJtracDao.java:149) 
at info.jtrac.JtracImpl.loadUserByUsername(JtracImpl.java:196) at 
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at 
sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at 
java.lang.reflect.Method.invoke(Unknown Source) at 
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:266) 
at 
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:198) 
at $Proxy2.loadUserByUsername(Unknown Source) at 
org.acegisecurity.providers.dao.DaoAuthenticationProvider.retrieveUser(DaoAuthenticationProvider.java:86) 
at 
org.acegisecurity.providers.dao.AbstractUserDetailsAuthenticationProvider.authenticate(AbstractUserDetailsAuthenticationProvider.java:115) 
at 
org.acegisecurity.providers.ProviderManager.doAuthentication(ProviderManager.java:183) 
at 
org.acegisecurity.AbstractAuthenticationManager.authenticate(AbstractAuthenticationManager.java:45) 
at 
org.acegisecurity.ui.webapp.AuthenticationProcessingFilter.attemptAuthentication(AuthenticationProcessingFilter.java:71) 
at 
org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:199) 
at 
org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) 
at 
org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:191) 
at 
org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) 
at 
org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) 
at 
org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:90) 
at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) 
at info.jtrac.util.CharsetFilter.doFilter(CharsetFilter.java:44) at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) 
at 
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) 
at 
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) 
at 
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) 
at 
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) 
at 
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) 
at 
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) 
at 
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) 
at 
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) 
at 
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) 
at 
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) 
at 
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) 
at java.lang.Thread.run(Unknown Source) ** END NESTED EXCEPTION ** ; 
nested exception is java.sql.SQLException: Communication link failure: 
java.io.IOException, underlying cause: Unexpected end of input stream ** 
BEGIN NESTED EXCEPTION ** java.io.IOException MESSAGE: Unexpected end of 
input stream STACKTRACE: java.io.IOException: Unexpected end of input 
stream at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1405) 
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1775) at 
com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1020) at 
com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1109) at 
com.mysql.jdbc.Connection.execSQL(Connection.java:2030) at 
com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1563) 
at 
org.hibernate.jdbc.AbstractBatcher.getResultSet(AbstractBatcher.java:139) 
at org.hibernate.loader.Loader.getResultSet(Loader.java:1669) at 
org.hibernate.loader.Loader.doQuery(Loader.java:662) at 
org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:224) 
at org.hibernate.loader.Loader.doList(Loader.java:2145) at 
org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2029) at 
org.hibernate.loader.Loader.list(Loader.java:2024) at 
org.hibernate.loader.criteria.CriteriaLoader.list(CriteriaLoader.java:94) 
at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1552) at 
org.hibernate.impl.CriteriaImpl.list(CriteriaImpl.java:283) at 
info.jtrac.hibernate.HibernateJtracDao$1.doInHibernate(HibernateJtracDao.java:151) 
at 
org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:366) 
at 
org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:334) 
at 
info.jtrac.hibernate.HibernateJtracDao.findUsersByLoginName(HibernateJtracDao.java:149) 
at info.jtrac.JtracImpl.loadUserByUsername(JtracImpl.java:196) at 
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at 
sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at 
java.lang.reflect.Method.invoke(Unknown Source) at 
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:266) 
at 
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:198) 
at $Proxy2.loadUserByUsername(Unknown Source) at 
org.acegisecurity.providers.dao.DaoAuthenticationProvider.retrieveUser(DaoAuthenticationProvider.java:86) 
at 
org.acegisecurity.providers.dao.AbstractUserDetailsAuthenticationProvider.authenticate(AbstractUserDetailsAuthenticationProvider.java:115) 
at 
org.acegisecurity.providers.ProviderManager.doAuthentication(ProviderManager.java:183) 
at 
org.acegisecurity.AbstractAuthenticationManager.authenticate(AbstractAuthenticationManager.java:45) 
at 
org.acegisecurity.ui.webapp.AuthenticationProcessingFilter.attemptAuthentication(AuthenticationProcessingFilter.java:71) 
at 
org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:199) 
at 
org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) 
at 
org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:191) 
at 
org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) 
at 
org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) 
at 
org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:90) 
at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) 
at info.jtrac.util.CharsetFilter.doFilter(CharsetFilter.java:44) at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) 
at 
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) 
at 
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) 
at 
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) 
at 
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) 
at 
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) 
at 
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) 
at 
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) 
at 
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) 
at 
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) 
at 
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) 
at 
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) 
at java.lang.Thread.run(Unknown Source) ** END NESTED EXCEPTION ** ; 
nested exception is org.springframework.jdbc.UncategorizedSQLException: 
Hibernate operation: could not execute query; uncategorized SQLException 
for SQL [select this_.id as id3_1_, this_.type as type3_1_, this_.parent 
as parent3_1_, this_.login_name as login4_3_1_, this_.name as name3_1_, 
this_.password as password3_1_, this_.email as email3_1_, this_.locked 
as locked3_1_, this_.metadata_id as metadata9_3_1_, spaceroles2_.user_id 
as user4_3_, spaceroles2_.id as id3_, spaceroles2_.id as id4_0_, 
spaceroles2_.space_id as space2_4_0_, spaceroles2_.role_key as 
role3_4_0_ from users this_ left outer join user_space_roles 
spaceroles2_ on this_.id=spaceroles2_.user_id where this_.login_name=?]; 
SQL state [08S01]; error code [0]; Communication link failure: 
java.io.IOException, underlying cause: Unexpected end of input stream ** 
BEGIN NESTED EXCEPTION ** java.io.IOException MESSAGE: Unexpected end of 
input stream STACKTRACE: java.io.IOException: Unexpected end of input 
stream at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1405) 
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1775) at 
com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1020) at 
com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1109) at 
com.mysql.jdbc.Connection.execSQL(Connection.java:2030) at 
com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1563) 
at 
org.hibernate.jdbc.AbstractBatcher.getResultSet(AbstractBatcher.java:139) 
at org.hibernate.loader.Loader.getResultSet(Loader.java:1669) at 
org.hibernate.loader.Loader.doQuery(Loader.java:662) at 
org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:224) 
at org.hibernate.loader.Loader.doList(Loader.java:2145) at 
org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2029) at 
org.hibernate.loader.Loader.list(Loader.java:2024) at 
org.hibernate.loader.criteria.CriteriaLoader.list(CriteriaLoader.java:94) 
at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1552) at 
org.hibernate.impl.CriteriaImpl.list(CriteriaImpl.java:283) at 
info.jtrac.hibernate.HibernateJtracDao$1.doInHibernate(HibernateJtracDao.java:151) 
at 
org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:366) 
at 
org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:334) 
at 
info.jtrac.hibernate.HibernateJtracDao.findUsersByLoginName(HibernateJtracDao.java:149) 
at info.jtrac.JtracImpl.loadUserByUsername(JtracImpl.java:196) at 
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at 
sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at 
java.lang.reflect.Method.invoke(Unknown Source) at 
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:266) 
at 
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:198) 
at $Proxy2.loadUserByUsername(Unknown Source) at 
org.acegisecurity.providers.dao.DaoAuthenticationProvider.retrieveUser(DaoAuthenticationProvider.java:86) 
at 
org.acegisecurity.providers.dao.AbstractUserDetailsAuthenticationProvider.authenticate(AbstractUserDetailsAuthenticationProvider.java:115) 
at 
org.acegisecurity.providers.ProviderManager.doAuthentication(ProviderManager.java:183) 
at 
org.acegisecurity.AbstractAuthenticationManager.authenticate(AbstractAuthenticationManager.java:45) 
at 
org.acegisecurity.ui.webapp.AuthenticationProcessingFilter.attemptAuthentication(AuthenticationProcessingFilter.java:71) 
at 
org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:199) 
at 
org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) 
at 
org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:191) 
at 
org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) 
at 
org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) 
at 
org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:90) 
at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) 
at info.jtrac.util.CharsetFilter.doFilter(CharsetFilter.java:44) at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) 
at 
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) 
at 
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) 
at 
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) 
at 
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) 
at 
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) 
at 
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) 
at 
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) 
at 
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) 
at 
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) 
at 
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) 
at 
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) 
at java.lang.Thread.run(Unknown Source) ** END NESTED EXCEPTION ** ; 
nested exception is java.sql.SQLException: Communication link failure: 
java.io.IOException, underlying cause: Unexpected end of input stream ** 
BEGIN NESTED EXCEPTION ** java.io.IOException MESSAGE: Unexpected end of 
input stream STACKTRACE: java.io.IOException: Unexpected end of input 
stream at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1405) 
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1775) at 
com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1020) at 
com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1109) at 
com.mysql.jdbc.Connection.execSQL(Connection.java:2030) at 
com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1563) 
at 
org.hibernate.jdbc.AbstractBatcher.getResultSet(AbstractBatcher.java:139) 
at org.hibernate.loader.Loader.getResultSet(Loader.java:1669) at 
org.hibernate.loader.Loader.doQuery(Loader.java:662) at 
org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:224) 
at org.hibernate.loader.Loader.doList(Loader.java:2145) at 
org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2029) at 
org.hibernate.loader.Loader.list(Loader.java:2024) at 
org.hibernate.loader.criteria.CriteriaLoader.list(CriteriaLoader.java:94) 
at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1552) at 
org.hibernate.impl.CriteriaImpl.list(CriteriaImpl.java:283) at 
info.jtrac.hibernate.HibernateJtracDao$1.doInHibernate(HibernateJtracDao.java:151) 
at 
org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:366) 
at 
org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:334) 
at 
info.jtrac.hibernate.HibernateJtracDao.findUsersByLoginName(HibernateJtracDao.java:149) 
at info.jtrac.JtracImpl.loadUserByUsername(JtracImpl.java:196) at 
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at 
sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at 
java.lang.reflect.Method.invoke(Unknown Source) at 
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:266) 
at 
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:198) 
at $Proxy2.loadUserByUsername(Unknown Source) at 
org.acegisecurity.providers.dao.DaoAuthenticationProvider.retrieveUser(DaoAuthenticationProvider.java:86) 
at 
org.acegisecurity.providers.dao.AbstractUserDetailsAuthenticationProvider.authenticate(AbstractUserDetailsAuthenticationProvider.java:115) 
at 
org.acegisecurity.providers.ProviderManager.doAuthentication(ProviderManager.java:183) 
at 
org.acegisecurity.AbstractAuthenticationManager.authenticate(AbstractAuthenticationManager.java:45) 
at 
org.acegisecurity.ui.webapp.AuthenticationProcessingFilter.attemptAuthentication(AuthenticationProcessingFilter.java:71) 
at 
org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:199) 
at 
org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) 
at 
org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:191) 
at 
org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) 
at 
org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) 
at 
org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:90) 
at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) 
at info.jtrac.util.CharsetFilter.doFilter(CharsetFilter.java:44) at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) 
at 
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) 
at 
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) 
at 
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) 
at 
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) 
at 
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) 
at 
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) 
at 
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) 
at 
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) 
at 
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) 
at 
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) 
at 
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) 
at 
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) 
at java.lang.Thread.run(Unknown Source) ** END NESTED EXCEPTION ** ".

*Please how can I solve this problem?

*
-- 

*Mohamed Lotfy*

Software developer

R&D Department

The Egyptian Telephone Co. (*Q**UIC**K**T**EL*).

+2010 - 6215680

+202 - 323 0000 ext. 804

ML...@qu... <mailto:ML...@qu...>

http://www.quicktel.net <http://www.quicktel.net/>

How can i delete a user?
I can't elete a user nor space ,i logged in as administrator.

-- 
Respectfully,
Mohammad Tag EL-Deen

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