IP Phone Interface for HomeSeer / Bugs / #2 If phones are "Unknown" in system, detail lookup fails

#2 If phones are "Unknown" in system, detail lookup fails

Milestone: Beta

Status: pending

Owner: bcstechnologies

Labels: Telephony System API (1)

Priority: 5

Phone System:

Phone Firmware:

Found In:

Fixed In:

Updated: 2014-01-12

Created: 2012-06-09

Creator: Anonymous

Private: No

Function GetDeviceDetails(query) fails with the following exception when devices exist in UCM database that are "Unknown" (not registered since last service reset):
System.NullReferenceException: Object reference not set to an instance of an object. at HSPI_IPPHONEXML.clsAXLAPI.GetDeviceDetails(String query) at HSPI_IPPHONEXML.clsHSWeb.BuildDevicesPage()

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bcstechnologies - 2012-06-13

assigned_to: nobody --> bcstechnologies

status: open --> open-accepted
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bcstechnologies - 2012-06-13

It appears when a request is made of the Serviceability API for a device that is "unknown", the API returns 0 results. The code needs to account for a NULL Response and treat it as not found (log the warning, and continue processing)

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bcstechnologies - 2012-06-13

status: open-accepted --> open
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bcstechnologies - 2014-01-12

status: open --> pending
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#2 If phones are "Unknown" in system, detail lookup fails

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