Im a first time user, Malwarebytes and McAfee dont find anything, but i
know something is up.. i found a RapportMgmServices that i got from an
infected bank webiste (shit) that i dont know how to remove it.
Here is the latest hijackthis log file
thanks in advance
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:57:14, on 20/12/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17416)
Im a first time user, Malwarebytes and McAfee dont find anything, but i
know something is up.. i found a RapportMgmServices that i got from an
infected bank webiste (shit) that i dont know how to remove it.
Here is the latest hijackthis log file
thanks in advance
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:57:14, on 20/12/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17416)
FIREFOX: 34.0.5 (x86 pt-BR)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology
\IAStorIcon.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Alan\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\WINDOWS\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Notepad++\notepad++.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Alan\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL
= http://dell13.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL
= http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer
\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?
LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant
=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch
=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:
\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer
\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-
D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-
444553540000} - C:\Program Files (x86)\GbPlugin\gbieh.dll
O2 - BHO: G-Buster Browser Defense Itaú Unibanco - {C41A1C0E-EA6C-
11D4-B1B8-444553540008} - C:\Program Files (x86)\GbPlugin
\gbiehuni.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-
9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R)
Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files
(x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
O4 - HKLM..\Run: [RemoteControl10] "C:\Program Files
(x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent
\mcagent.exe" /runkey
O4 - HKLM..\Run: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent
\mcagent.exe" /runkey
O4 - HKLM..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files
\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM..\Run: [vmware-tray] "C:\Program Files (x86)\VMware\VMware
Workstation\vmware-tray.exe"
O4 - HKLM..\Run: [Diebold - Warsaw] C:\Program Files (x86)\Diebold
\Warsaw\core.exe
O4 - HKLM..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp
\winampa.exe"
O4 - HKLM..\Run: [RazerCortex] C:\Program Files (x86)\Razer\Razer
Cortex\RazerCortex.exe -autorun
O4 - HKCU..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON
Tools Lite\DTLite.exe" -autorun
O4 - HKUS\S-1-5-21-3656133542-227899403-2605855032-1002-{ED1FC765-
E35E-4C3D-BF15-2C2B11260CE4}-0..\Run: [DAEMON Tools Lite] "C:
\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun (User
'?')
O4 - HKUS\S-1-5-21-3656133542-227899403-2605855032-1002-{ED1FC765-
E35E-4C3D-BF15-2C2B11260CE4}-1..\Run: [DAEMON Tools Lite] "C:
\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun (User
'?')
O4 - S-1-5-21-3656133542-227899403-2605855032-1002-{ED1FC765-E35E-
4C3D-BF15-2C2B11260CE4}-0 Startup: Dropbox.lnk = Alan\AppData
\Roaming\Dropbox\bin\Dropbox.exe (User '?')
O4 - S-1-5-21-3656133542-227899403-2605855032-1002-{ED1FC765-E35E-
4C3D-BF15-2C2B11260CE4}-0 Startup: IMVU.lnk = Alan\AppData\Roaming
\IMVUClient\IMVUQualityAgent.exe (User '?')
O4 - S-1-5-21-3656133542-227899403-2605855032-1002-{ED1FC765-E35E-
4C3D-BF15-2C2B11260CE4}-1 Startup: Dropbox.lnk = Alan\AppData
\Roaming\Dropbox\bin\Dropbox.exe (User '?')
O4 - S-1-5-21-3656133542-227899403-2605855032-1002-{ED1FC765-E35E-
4C3D-BF15-2C2B11260CE4}-1 Startup: IMVU.lnk = Alan\AppData\Roaming
\IMVUClient\IMVUQualityAgent.exe (User '?')
O4 - Startup: Dropbox.lnk = Alan\AppData\Roaming\Dropbox\bin
\Dropbox.exe
O4 - Startup: IMVU.lnk = Alan\AppData\Roaming\IMVUClient
\IMVUQualityAgent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:
\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: E&xportar para o Microsoft Excel -
res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program
Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263}
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: www.bancobrasil.com.br
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: www.bb.com.br
O15 - Trusted Zone: http://www.bb.com.br
O15 - Trusted Zone: .dell.com
O15 - Trusted Zone: bankline.itau.com.br
O15 - Trusted Zone: clickbanking.itau.com.br
O15 - Trusted Zone: guardiao.itau.com.br
O15 - Trusted Zone: www.itau.com.br
O15 - Trusted Zone: http://www.itau.com.br
O15 - Trusted Zone: .itau.com.br
O15 - Trusted Zone: http://www.itaupersonnalite.com.br
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -
C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:
\Program Files (x86)\Windows Live\Photo Gallery
\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-
786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O20 - AppInit_DLLs: C:\WINDOWS\SysWOW64\nvinit.dll
O20 - Winlogon Notify: GbPluginBb - C:\Program Files (x86)\GbPlugin
\gbieh.dll
O20 - Winlogon Notify: GbPluginUni - C:\Program Files
(x86)\GbPlugin\gbiehUni.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe
Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM
\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service
(AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:
\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea
Electronics Corporation - C:\Program Files\Realtek\Audio\HDA
\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown
owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AtherosSvc - Qualcomm Atheros Commnucations - C:
\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##
(Bonjour Service) - Apple Computer, Inc. - C:\Program Files
(x86)\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) -
Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown
owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) -
Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. -
C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet
Publisher\FNPLicensingService.exe
O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia - C:
\PROGRA~2\GbPlugin\GbpSv.exe
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google
Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) -
Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:
\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: Tecnologia de armazenamento Intel(R) Rapid
(IAStorDataMgrSvc) - Intel Corporation - C:\Program Files
(x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program
Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000
(IEEtwCollectorService) - Unknown owner - C:\WINDOWS
\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) HD Graphics Control Panel Service
(igfxCUIService1.0.0.0) - Unknown owner - C:\WINDOWS
\system32\igfxCUIService.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface -
Intel(R) Corporation - C:\Program Files\Intel\iCLS Client
\HeciServer.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface
Service (jhi_service) - Intel Corporation - C:\Program Files
(x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:
\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local
Management Service (LMS) - Intel Corporation - C:\Program Files
(x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program
Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program
Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: McAfee AP Service (McAPExe) - McAfee, Inc. - C:
\Program Files\McAfee\MSC\McAPExe.exe
O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. -
C:\Program Files\mcafee\msc\McAWFwk.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. -
C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program
Files\mcafee\VirusScan\mcods.exe
O23 - Service: McAfee OOBE Service (McOobeSv) - McAfee, Inc. - C:
\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. -
C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:
\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Anti-Malware Core (mfecore) - McAfee, Inc. -
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc.
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) -
Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) -
Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance
Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:
\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) -
Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) -
NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA
Update Core\daemonu.exe
O23 - Service: OpenVPN Service (OpenVPNService) - The OpenVPN Project
O23 - Service: postgresql-9.0 - PostgreSQL Server 9.0 (postgresql-
9.0) - PostgreSQL Global Development Group - C:/Program Files
(x86)/Softwell Solutions/Maker 2.7/PostgreSQL/bin/pg_ctl.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - IBM
Corp. - C:\Program Files (x86)\Trusteer\Rapport\bin
\RapportMgmtService.exe
O23 - Service: Razer Game Scanner (Razer Game Scanner Service) -
Unknown owner - C:\Program Files (x86)\Razer\Razer Services\GSS
\GameScannerService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) -
Unknown owner - C:\Program Files (x86)\CyberLink\Shared files
\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) -
Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: RzKLService - Razer Inc. - C:\Program Files
(x86)\Razer\Razer Cortex\RzKLService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown
owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Sentinel Keys Server (SentinelKeysServer) - SafeNet,
Inc. - C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel
Keys Server\sntlkeyssrvr.exe
O23 - Service: Sentinel Protection Server (SentinelProtectionServer)
Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
O23 - Service: Sentinel Security Runtime (SentinelSecurityRuntime) -
SafeNet, Inc. - C:\Program Files (x86)\Common Files\SafeNet Sentinel
\Sentinel Security Runtime\sntlsrtsrvr.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:
\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) -
Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) -
Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) -
Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: Intel(R) Turbo Boost Technology Monitor 2.6
(TurboBoost) - Intel(R) Corporation - C:\Program Files\Intel
\TurboBoost\TurboBoost.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect)
O23 - Service: Intel(R) Management and Security Application User
Notification Service (UNS) - Intel Corporation - C:\Program Files
(x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) -
Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown
owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) -
VMware, Inc. - C:\Program Files (x86)\VMware\VMware Workstation
\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:
\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) -
VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB
\vmware-usbarbitrator64.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS
\system32\vmnat.exe
O23 - Service: VMware Workstation Server (VMwareHostd) - Unknown
owner - C:\Program Files (x86)\VMware\VMware Workstation\vmware-
hostd.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown
owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program
Files (x86)\Diebold\Warsaw\core.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) -
Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320
(WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender
\NisSrv.exe (file missing)
O23 - Service: Webrun 3.0 (Webrun30) - Apache Software Foundation -
C:\Program Files (x86)\Softwell Solutions\Maker 3\Webrun 3\tomcat
\bin\tomcat6.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310
(WinDefend) - Unknown owner - C:\Program Files (x86)\Windows
Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110
(wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe
(file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101
(WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows
Media Player\wmpnetwk.exe (file missing)
O23 - Service: ZAtheros Wlan Agent - Atheros - C:\Program Files
(x86)\Dell Wireless\Ath_WlanAgent.exe
--
End of file - 17340 bytes
--
Alan Ramires de Oliveira
Consultor em Sistemas para Internet
Maybe try a few different antivirus?