DanPHPSupport: PHP Support Ticket system / News: Recent posts

I'm proud to announce that DanPHPSupport 1.0 is now officially released! This version has heaps of changes, including some sections completely rewritten, and heaps of internal documentation (comments in the code). It is highly recommended that everyone who uses DanPHPSupport upgrade to the newest version.

Changes:
- Cleaned up most HTML, and made it XHTML 1.0 compliant (Finally got rid of ugly <font> tags )
- Cleaned up unneeded styles from CSS stylesheet
- Improved security of 'page' variable (doesn't allow unknown page names)
- Removed frames from admin panel
- Changed menu in admin panel to new menu system (using DIV for menu)
- Changed layout of main admin page (now shows server version numbers)
- More streamlined admin interface (Insead of having a 'back' link when adding or editing thing, is now goes back automatically)
- Severities listing in admin panel now shows colours
- There is an option to turn the BBCode editor on or off
- Changed admin panel links to use page names, rather than numbers
- TinyMCE rich-text editor now implemented for editing of Knowledgebase articles
- Most textareas now expand to the whole page width
- Canned responses now use the BBCode editor
- Fixed stupid grammar mistake in page_index.php (...You'll need to create signup for an account...)
- Fixed stupid problem in the Knowledgebase index page (made the heading links not work)
- Fixed stripslashes problem on ticket categories, etc.
- Installer now warns if settings-new.php is not writable
- Fixed minor problem on registration page
- Admin panel login - redirect to requested page (like main pages)
- Fixed minor security vulnerability (XSS)... read more

Well, two people informed me that the installation instructions said to CHMOD Settings.php, which no longer comes in the ZIP file. I updated the installation instructions to remove that step.

I'm pleased to announce that DanPHPSupport 0.5 BETA has now been released! This release has a few major changes, including a BBCode Editor on the ticket reply page, pagination of the tickets (the tickets are seperated onto multiple pages), and better user management. Also, a few minor bugs were fixed. It is recommended that everyone using DanPHPSupport upgrade to this version.

Project page: http://sourceforge.net/projects/danphpsupport/
Changelog: http://bugs.dansoftaustralia.net/changelog_page.php?project_id=3
Download page: http://sourceforge.net/project/showfiles.php?group_id=149229

Hi,
I've just made a minor bug fix to DanPHPSupport,regarding the escaping of the category names. Please download DanPHPSupport 0.41 Beta, which has fixed the bug.

More information about the bug is at http://bugs.dansoftaustralia.net/view.php?id=20

--daniel15

I'm pleased to announce that DanPHPSupport 0.4 BETA has now been released! This fixed some minor problems, and changes the look of the 'View Ticket' pages a bit. It is recommended that everyone using DanPHPSupport upgrade to this version.

Project page: http://sourceforge.net/projects/danphpsupport/
Change log: https://sourceforge.net/project/shownotes.php?release_id=387356&group_id=149229
Download page: http://sourceforge.net/project/showfiles.php?group_id=149229

I'm proud to announce that DanPHPSupport 0.3 BETA has now been released! This has a few new features, and is recommended that all current DanPHPSupport users upgrade to this version.

CHANGELOG

Numbers on the left indicate the ID on the DanSoft Australia bug tracker.
------
- 0000004: [New Feature] Version information in admin panel (daniel15)
- 0000003: [New Feature] Canned Responses (daniel15)
- 0000001: [New Feature] Time Zone Support (daniel15)

Hi Everyone!
DanPHPSupport 0.2 BETA is now out! It is recommended that everyone using DanPHPSupport upgrade to this new version. Information on how to upgrade, as well as information on new installs, is in the install.htm file in the ZIP

CHANGELOG
---------
- Added auto-installation script!
- Added User Administration page
- Added Support Ticket Search feature
- Added Knowledge Base article editor
- Fixed problem with adding Knowledge base articles
- Edited 'Submit a Support Ticket' page so that submit button is underneath the textarea.
- Edited some text input fields to make them longer

I'm proud to announce that DanPHPSupport 0.1 BETA has now been released! DanPHPSupport is a PHP-based support ticket system, designed to be easy to use, yet provide some good features for the average user. This is only a beta, so there may still be some bugs. Please tell me what you think!