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Support

(Updated 2020-8; BallroomDJ version 3.29.24)

To access the support function, first close all tabs that are open. Then select Support from the top level menu.

To send a support message, your computer must be connected to the internet.

Enter your e-mail address, subject and message. If you are sending a question or general message, the Send message only, do not send any files checkbox may be selected. Now select the Send Support Message button.

If you have found a particular problem or are having trouble with a feature in BallroomDJ, take the following steps:

• Go to Configuration / Options / Global.
• Enable debugging.
• Exit BallroomDJ.
• Restart BallroomDJ.
• Re-create the problem or execute the feature.
• Close all tabs
• Select the Support top-level menu selection.
• Enter your e-mail address, subject and message and select the Send Support Message button.
• Go to Configuration / Options / Global.
• Disable debugging.
• Exit BallroomDJ.

Support