Open Source Windows Help Desk Software

O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!

CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the standard vertical solutions, already configured: CMDBuild READY2USE and openMAINT.

"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/

Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.

Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.

WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. The system is easy to install and use but has many capabilities and is highly customizable. Website: https://webissues.mimec.org/ The current development version of WebIssues can be found at https://github.com/mimecorg/webissues