Help Desk Software for Windows

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Browse free open source Help Desk software and projects for Windows below. Use the toggles on the left to filter open source Help Desk software by OS, license, language, programming language, and project status.

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  • 1
    Faveo Helpdesk

    Faveo Helpdesk

    Open source help desk ticketing system

    Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.
    Downloads: 14 This Week
    Last Update:
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  • 2
    qdPM - Web-Based Project Management Tool
    qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
    Downloads: 41 This Week
    Last Update:
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  • 3
    CMDBuild -Platform for  Asset Management

    CMDBuild -Platform for Asset Management

    Environment for configuring customized applications Asset Management

    CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the standard vertical solutions, already configured: CMDBuild READY2USE and openMAINT.
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    Downloads: 247 This Week
    Last Update:
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  • 4
    OcoMon - PHP

    OcoMon - PHP

    Sistema Completo para gestão de demadas de suporte técnico e ativos

    O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!
    Downloads: 40 This Week
    Last Update:
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    The All-in-One Commerce Platform for Businesses - Shopify

    Shopify offers plans for anyone that wants to sell products online and build an ecommerce store, small to mid-sized businesses as well as enterprise

    Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.
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  • 5
    FreeScout Helpdesk

    FreeScout Helpdesk

    Best open source helpdesk & shared mailbox

    FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
    Downloads: 13 This Week
    Last Update:
    See Project
  • 6
    FreeScout Help Desk

    FreeScout Help Desk

    Free self-hosted help desk & shared mailbox

    FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.
    Downloads: 1 This Week
    Last Update:
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  • 7
    Support Incident Tracker

    Support Incident Tracker

    Open source support tracking in your browser

    Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
    Downloads: 5 This Week
    Last Update:
    See Project
  • 8
    BugTracker.NET
    ATTENTION: Corey here, creator of BugTracker.NET. Please checkout the successor to BugTracker.NET, "Budoco", which is like BugTracker.NET, but runs cross platform and uses PostgreSQL. https://github.com/ctrager/budoco In November 2020 Microsoft released .NET 5, aka .NET Core aka dotnet core. It drops technologies that BugTracker.NET depends on. Budoco is a rewrite that runs on dotnet core. Budoco is *BU*gtracker dot net on *DO*tnet *CO*re. Microsoft has a good track record of keeping so BugTracker.NET "Classic", which was born in 2001 and is still alive going into 2021, should be fine for the next few years. So, about BugTracker.NET "Classic": A web-based bug or issue tracker written using .NET 4.x Framework, ASP.NET, C#, and SQL Server (SQL Server Express too). Probably has all the features you need. Easy to setup. Power and flexibility when you need it. Learn more at http://ifdefined.com/bugtrackernet.html
    Downloads: 3 This Week
    Last Update:
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  • 9

    Roundup Issue Tracker

    Simple-to-use/-install issue-tracking system: web, REST, email, CLI

    Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! Get current development source from mercurial repo at: <https://sourceforge.net/p/roundup/code/ci/default/tarball?path=>
    Downloads: 5 This Week
    Last Update:
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  • 10
    Mantis2Go
    Mantis2Go is an out of the box installation of MantisBT (a free popular web-based bugtracking system) for Windows. Do not use for production purposes! Maybe the easiest way to try MantisBT on Windows: 1. Start Mantis2Go installer 2. Choose directory where you want to install Mantis2Go (USB stick if you want) 3. Click "Yes" to start Mantis2Go
    Downloads: 4 This Week
    Last Update:
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  • 11
    Mibew Messenger 3
    Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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    Downloads: 8 This Week
    Last Update:
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  • 12
    helpdesk ticketing system, knowledgebase

    helpdesk ticketing system, knowledgebase

    The Free & Popular HESK Web Based Software in Complete Virtual Machine

    This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.
    Downloads: 8 This Week
    Last Update:
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  • 13
    Liberum Help Desk is a web-based application for managing support requests with in a small business or organization. It is written for ASP in VBScript/HTML and runs on Windows with IIS utilizing Windows domain or database authentication.
    Downloads: 4 This Week
    Last Update:
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  • 14

    ASTRES

    PHP powerful help-desk web software

    ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.
    Downloads: 2 This Week
    Last Update:
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  • 15
    UltraVNC

    UltraVNC

    UltraVNC: Remote Access Tools VNC/RFB Remote Desktop Support Software

    UltraVNC: Remote Desktop Support Software - Remote PC Access - Remote Desktop Connection Software - VNC/RFB Compatibility - Virtual Network Computing - Remote Frame Buffer - FileTransfer - Encryption Plugin - Text Chat - MS Authentication
    Downloads: 1 This Week
    Last Update:
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  • 16
    Mibew Messenger 1.x
    "Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/
    Downloads: 1 This Week
    Last Update:
    See Project
  • 17
    Elastik
    A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want! Available under an BSD license from MAPIX Technologies
    Downloads: 2 This Week
    Last Update:
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  • 18
    Sinergia is web based framework for developing help desk solutions in C#, NET 3.5. Customization is supported at the data structure and business process levels with workflow foundation.
    Downloads: 3 This Week
    Last Update:
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  • 19

    PHP Ticket System

    A refreshing and simple to use trouble ticket system project...

    PHP Ticket System was a small PHP MySQL trouble ticket or work order system. This project started out as a way to learn how to develop a CRUD web application in 2013. Since 2013 I have had have many carrier changes and honestly did not keep up with all of the changes to PHP. That being said I did learn more about NodeJS and Angular 2+. Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9. If you would like to check out the new project "Node Ticket System", please visit the GitHub page here: https://github.com/node-ticket-sytem/node-ticket-system.
    Downloads: 2 This Week
    Last Update:
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  • 20
    Bookingpad is an online booking system. It aims are: 1) To provide an easy to use interface for people booking, 2) To be flexible enough to be used for a variety of purposes. 3) Take online payments (through PayPal).
    Downloads: 2 This Week
    Last Update:
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  • 21
    Complain Management System
    Complain Management is a Web based project used to manage Customer's complain Online. User can login, and Create complain, view complain details and track the status of its complain.
    Downloads: 2 This Week
    Last Update:
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  • 22
    Helpdezk

    Helpdezk

    HelpDEZk is a powerfull software that manages requests/incidents.

    HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. It is developped in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the javascripts, JQUERY is used.
    Downloads: 3 This Week
    Last Update:
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  • 23
    Help Desk C# is your basic help desk / ticket management solution for IT professionals utilizing an SQL 200 Server as a database backend (maybe mysql later), This project was started to fill the gaping need for an easy to use and install Help Desk System
    Downloads: 2 This Week
    Last Update:
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  • 24
    The proyect is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.
    Downloads: 1 This Week
    Last Update:
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  • 25
    Net-Billetterie

    Net-Billetterie

    Logiciel libre de gestion de salle de spectacle.

    Logiciel de gestion de salle de spectacle ou de saison culturelle. Il gère les spectacles, les spectateurs, les tarifs, les abonnements, la billetterie, liste d'attente, les mailings. La gestion de la salle est en placement libre. C'est un logiciel open source développé depuis le gestionnaire "factux". La licence est GNU General Public License:http://www.opensource.org/licenses/gpl-license.php Pour plus d'info allez sur le site de Net-Billetterie <http://net-billetterie.tuxfamily.org>
    Downloads: 1 This Week
    Last Update:
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