Open Source Customer Service Software

Inventory Transfer Forms and Case Management System. This system is designed to create and collect inventory's transfer documents. The created and printed document can be passed to a customer with the inventory as a transfer form. The system has an advanced search function useful to find a specific document by various fields. The second function is the service requests' management system. The service requests for the transferred inventory could be registered to the system and processed by adding technical notes and time records to a case. A particular case could be related to a document by a serial number of an inventory. The date format is “YYYY-MM-DD”. A search can be performed by word snippet. E.g., Date [2023-01] will display all documents created in January 2023. The fields “Model” and “Serial number” are also included in the search of the documents.

With PigTerm you can chat with your Linux terminal. PigTerm connects you to your/your friends/your office Linux computer's terminal trough Jabber messaging (XMPP Protocol services like Gtalk). So that you do not need ssh access to do this. Think of pigterm as a Remote Assistant for Linux Console. This is useful specially when your remote computer do not have a valid IP address. The software uses QXMPP opensource library (http://code.google.com/p/qxmpp/). The complete code of this library is imported into source tree so that you do not need to compile and install that first. All communication is encrypted using QCA Library. The software does not involve with export control regulations as in QCA (http://delta.affinix.co/docs/qca/) Site they wrote: Functionality is supplied via plugins. ... . Also, by pushing crypto functionality into plugins, your application is free of legal issues, such as export regulations.

This is the first implementation of QueLang. QueLang is a language I designed for Questionnaire Design and Implementation. This software can compile your code (written in .ql text files) into a special .qlc format (a kind of database). Then it can read those .qlc files to open them in viewer and export them to PDF format. It can be also used for exam and test designing! Tested on: -Linux Ubuntu 12.04 -Windows 7 64-bit QueLang can run by double clicking the .jar (or .exe) file. NOW INSTALLATION (or compilation) IS NEEDED! QueLang Survey Manager can concentrate Results of answered Questionnaires in a single database for mass statistical processing. Includes: -full documentation -GUI Interface -CLI Interface -Survey Manager TODO: - Write a decent parser (I have to study for that) - Add some more macros - Answer images (instead of text only) -You can always tell me what you want me implement, and I will include it (if possible) in the next update!