Showing 100 open source projects for "service desk"

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  • 1
    FreeScout Help Desk

    FreeScout Help Desk

    Free self-hosted help desk & shared mailbox

    FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.
    Downloads: 2 This Week
    Last Update:
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  • 2
    FreeScout

    FreeScout

    Free self-hosted help desk & shared mailbox

    FreeScout is a super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self-hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. FreeScout is the perfect help desk solution for those who need to provide professional customer support, but who can not afford to pay for Zendesk or Help Scout.
    Downloads: 3 This Week
    Last Update:
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  • 3
    FreeScout Helpdesk

    FreeScout Helpdesk

    Best open source helpdesk & shared mailbox

    FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
    Downloads: 11 This Week
    Last Update:
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  • 4
    Inventory Forms

    Inventory Forms

    Inventory Forms

    Inventory Transfer Forms and Case Management System. This system is designed to create and collect inventory's transfer documents. The created and printed document can be passed to a customer with the inventory as a transfer form. The system has an advanced search function useful to find a specific document by various fields. The second function is the service requests' management system. The service requests for the transferred inventory could be registered to the system and...
    Downloads: 0 This Week
    Last Update:
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  • 5
    CMDBuild -Platform for  Asset Management

    CMDBuild -Platform for Asset Management

    Environment for configuring customized applications Asset Management

    CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the...
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    Downloads: 216 This Week
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  • 6
    UltraVNC

    UltraVNC

    UltraVNC: Remote Access Tools VNC/RFB Remote Desktop Support Software

    UltraVNC: Remote Desktop Support Software - Remote PC Access - Remote Desktop Connection Software - VNC/RFB Compatibility - Virtual Network Computing - Remote Frame Buffer - FileTransfer - Encryption Plugin - Text Chat - MS Authentication
    Downloads: 6 This Week
    Last Update:
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  • 7
    Faveo Helpdesk

    Faveo Helpdesk

    Open source help desk ticketing system

    Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers.
    Downloads: 8 This Week
    Last Update:
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  • 8
    Customer Self-Service For All Shopkeeper

    Customer Self-Service For All Shopkeeper

    The Free & Popular AbanteCart Web Software in Complete Virtual Machine

    This VM is created for 2 reasons: 1. Very little initial setup work required to make a Customer Self-Service Desk Live For All Shopkeepers, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with csep wherever mentioned ) After starting this VM, please login to its Control Panel with: Website Address: https://csep.local/index.php?...
    Downloads: 0 This Week
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  • 9
    helpdesk ticketing system, knowledgebase

    helpdesk ticketing system, knowledgebase

    The Free & Popular HESK Web Based Software in Complete Virtual Machine

    This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings...
    Downloads: 8 This Week
    Last Update:
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  • 10
    Mibew Messenger 3
    Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
    Downloads: 2 This Week
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  • 11
    qdPM - Web-Based Project Management Tool
    qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
    Downloads: 14 This Week
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  • 12
    Helpdezk

    Helpdezk

    HelpDEZk is a powerfull software that manages requests/incidents.

    HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval...
    Downloads: 3 This Week
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  • 13
    Ticket

    Ticket

    Приложение для отправки заявок в СТП

    Бесплатное программное обеспечение позволяющее отправлять заявки от пользователей в службу технической поддержки. Скриншот экрана будет прикреплен к заявке при запуске, дополнительно к заявке можно прикрепить файл до 25 МБ (в зависимости от используемого SMTP-сервера). Запуск программы по умолчанию по F1. (можно переназначить на любую другую комбинацию). Порт SMTP по умолчанию - 587. Пароль для доступа к настройкам: yfcnhjqrb
    Downloads: 0 This Week
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  • 14
    BugTracker.NET
    ATTENTION: Corey here, creator of BugTracker.NET. Please checkout the successor to BugTracker.NET, "Budoco", which is like BugTracker.NET, but runs cross platform and uses PostgreSQL. https://github.com/ctrager/budoco In November 2020 Microsoft released .NET 5, aka .NET Core aka dotnet core. It drops technologies that BugTracker.NET depends on. Budoco is a rewrite that runs on dotnet core. Budoco is *BU*gtracker dot net on *DO*tnet *CO*re. Microsoft has a good track record of...
    Downloads: 9 This Week
    Last Update:
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  • 15
    NASH OS

    NASH OS

    Nash Operating System for Modern Ecommerce

    The all-built-in-one, automatic, ready-to-go out-of-box, easy-to-use state-of-the-art, and really awesome NASH OS! Over 25,000+ flexible features and controls and all scalable!! The most powerful solution ever built to instantly deliver new heights of online ecommerce enterprise to you.
    Downloads: 1 This Week
    Last Update:
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  • 16
    Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
    Downloads: 19 This Week
    Last Update:
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  • 17

    ITServiceTracker

    This project is for tracking incidents and tickets in IT.

    For tracking incidents and tickets in IT. Oriented for Help-Desk and System Administartors and Analysts.
    Downloads: 0 This Week
    Last Update:
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  • 18
    WebIssues

    WebIssues

    Issue tracking and team collaboration system

    WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. The system is easy to install and use but has many capabilities and is highly customizable. Website: https://webissues.mimec.org/ The current development version of WebIssues can be found at https://github.com/mimecorg/webissues
    Downloads: 0 This Week
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  • 19

    OpenMilkyway

    Business Process Digitalization Platform

    OpenMilkyway is a framework to build business platform. More than a framework, the application is secure and fully based on microservice (NodeJS). The user interface written with AngularJS can be used on any device (PC, tablet or phone).
    Downloads: 0 This Week
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  • 20

    ASTRES

    PHP powerful help-desk web software

    ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.
    Downloads: 0 This Week
    Last Update:
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  • 21
    Sentrifugo Open source HRMS

    Sentrifugo Open source HRMS

    Sentrifugo is the best HR software for small & medium enterprises.

    ...Sentrifugo makes your organization’s HR process easier. It is packed with HR essential modules like Appraisal, Time Management, Leave Management, Employee Management, Analytics, Hiring/Recruitment, Background Check, Service Desk and much more. Sentrifugo furnishes a complete HRM solution facilitating a strategic and comprehensive approach to manage people and the workplace, thus enabling the employee(s) to contribute effectively and productively towards the organization’s goals. Sentrifugo is the only solution you'll need for managing HR processes. ...
    Downloads: 2 This Week
    Last Update:
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  • 22
    openBaraza UMIS

    openBaraza UMIS

    University Management Information System for Universities and Colleges

    The system defines the rules and roles of all the units of the university and/or college in a harmonious and consistent approach. They include, but not limited to management of students records, alumni, faculty and staff, student residences, courses and extra curricular activities.
    Downloads: 6 This Week
    Last Update:
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  • 23

    Jnestor

    Jnestor is another majordomo in java

    Jnestor is a majordomo developed in java: it can reads an IMAP/POP3 folder (email folder), identifies the elements in it and process them, transforming them as Mantis issues. The software is still experimental, but it passed succesfully the last stages of testing and I hope I will release a stable version soon.
    Downloads: 0 This Week
    Last Update:
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  • 24
    Net-Billetterie

    Net-Billetterie

    Logiciel libre de gestion de salle de spectacle.

    Logiciel de gestion de salle de spectacle ou de saison culturelle. Il gère les spectacles, les spectateurs, les tarifs, les abonnements, la billetterie, liste d'attente, les mailings. La gestion de la salle est en placement libre. C'est un logiciel open source développé depuis le gestionnaire "factux". La licence est GNU General Public License:http://www.opensource.org/licenses/gpl-license.php Pour plus d'info allez sur le site de Net-Billetterie <http://net-billetterie.tuxfamily.org>
    Downloads: 0 This Week
    Last Update:
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  • 25
    Front Desk Hotel Booking Manager

    Front Desk Hotel Booking Manager

    Comprehensive booking manager for the Hospitality Industry

    Reservation Manager. Use Zip7 to open zip files Easy calendar interface, which maps guests to bookings giving a birds-eye view of all bookings, their status, length of stay and guest name. Activity widget shows, at a glance, daily arrivals, depatures and occupancy, giving clear insight into tasks necessary to service guests. Flexible booking procedure allowing clear detailing of booking status, rate-per-day, meals, discounted guests, accomodation type and guest details The edit booking...
    Downloads: 0 This Week
    Last Update:
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