helpmeict

A tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.

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License

GNU General Public License version 2.0 (GPLv2)

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pegasusrpg Posted 2011-05-27

It works well and met our requirements exactly. We have been using it for years now and the fact that it's written in PHP allows easy customization.
psmirnov Posted 2010-01-14

Using it for many years in several companies... Everyone likes it. Simple yet robust workflow enginge. Needs more reporting, but thats doable on request.

Additional Project Details

Operating Systems

BSD, Linux, Windows

Languages

English

Intended Audience

Customer Service, Other Audience

User Interface

Web-based

Programming Language

JavaScript, PHP

Related Categories

PHP Business Software, JavaScript Business Software

Registered

2003-04-02

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